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Atlean World

Experience Care Associate, Polish

Atlean World

. Provide technical support for customers using MiniMed™ diabetes devices, including troubleshooting device issues, guiding users on product functionality, and coordinating repair or replacement processes when needed.

Posted 10/27/2026full-timeSofia • BulgariaJuniorMid-Level💰 €1,329 per monthWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing technical support for MiniMed™ diabetes devices, ensuring effective troubleshooting and customer guidance while adhering to compliance procedures. Proficient in documentation and customer interaction, with a focus on empathy and communication.

Highest-signal resume keywords
Technical SupportTroubleshootingCustomer CommunicationFluent in PolishB2 in English

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills
Strong Communication SkillsEmpathy
Industry Keywords
MiniMed™ Diabetes DevicesCompliance ProceduresCustomer SupportDocumentation

About the role

Key responsibilities & impact
  • Provide technical support for customers using MiniMed™ diabetes devices, including troubleshooting device issues, guiding users on product functionality, and coordinating repair or replacement processes when needed.
  • Deliver customer support and accurate documentation while following compliance and support procedures.
  • Complete specialist training for the product/service.

Requirements

What you’ll need
  • Fluent in Polish
  • B2 in English
  • Curious about the latest tech
  • Experience is a bonus
  • Strong communication skills
  • Empathy

Benefits

Comp & perks
  • Variable Compensation
  • Performance Bonus: up to 10% of gross salary after 3 months, based on KPI
  • Signing Bonus: €2000 paid in 12 installments (500+300+300+100 x remaining 9 months)
  • Meal Allowance - €80-100 based on the number of days worked in the month
  • Health Insurance through Generali
  • Multisport and/or Coolfit cards
  • Learning Platform