FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates fluency in German and strong English communication skills while providing exceptional customer service through effective problem-solving and active listening. Proficient in multitasking across various computer systems to enhance customer interactions and uphold brand standards.
Highest-signal resume keywords
Fluent In GermanB2 English ProficiencyStrong Communication SkillsProblem-Solving MindsetCustomer Service Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Customer Interaction LoggingMultitaskingComputer System ProficiencyQuality Standards Adherence
Soft Skills
Active ListeningPositive Attitude
Certifications & Qualifications
High School Diploma Or EquivalentEU Passport Or Greek Work Permit
Industry Keywords
Customer ExperienceBrand RepresentationShift AvailabilityEuropean Union Residency
About the role
Key responsibilities & impact- Answer customer questions by phone, chat, and/or email
- Solve problems and create positive customer experiences
- Follow the brand’s guidelines and quality standards on every interaction
- Log and update customer interactions in relevant systems
- Work closely with the team to continually improve service
- Represent a global brand
Requirements
What you’ll need- Fluent in German
- Good English / minimum B2 English
- Strong communication and active listening skills
- Problem-solving, can-do mindset
- Comfortable using computer systems and multitasking between tools
- Availability to work in shifts
- EU passport or Greek work permit; special cases reviewed by legal
- High school diploma or equivalent
- CV must be sent in English
- Must be a resident of a country within the European Union
Benefits
Comp & perks- Competitive remuneration scheme
- Standard working schedule
- Additional healthcare insurance
- Gift vouchers
- Sports card discounts
- Company initiatives including charity activities, team building, sports events, and internal competitions
- Opportunities for a long-term professional career
- Company internal training and development according to global standards