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Premium Support Agent, Norwegian
Atlean World. Answer customer questions by phone, chat, and/or email .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service skills with a focus on creating positive experiences and effective problem-solving. Proficient in Norwegian and English, with a commitment to following brand guidelines and improving service delivery.
Highest-signal resume keywords
Fluent In NorwegianExcellent Written CommunicationExcellent Verbal CommunicationCustomer-OrientedEmpathetic Nature
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Problem SolvingPositive Customer ExperienceTeam CollaborationPassion For Helping Others
Industry Keywords
Customer Interaction LoggingBrand GuidelinesQuality StandardsService Delivery Improvement
About the role
Key responsibilities & impact- Answer customer questions by phone, chat, and/or email
- Solve problems and create positive customer experiences
- Follow brand guidelines and quality standards on every interaction
- Log and update customer interactions in relevant systems
- Work closely with the team to improve service delivery
- Represent a global brand
Requirements
What you’ll need- Fluent in Norwegian, with solid English communication skills
- Tech-curious and eager to stay on top of the latest innovations
- Customer-oriented; prior experience is a strong advantage
- Excellent written and verbal communication
- Empathetic nature and passion for helping others
Benefits
Comp & perks- Productivity Bonus up to 200€
- Permanent contract
- Meal Card Voucher
- 2 extra salaries (14 salaries annually)
- Private health insurance from day 1
- Refund of flight expenses
- Airport pick-up and settling assistance
- Accommodation provided in a hotel or apartment for the first 2 weeks
- Live in Athens, Greece
- Fast-track career development opportunity