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Central Operations Manager – Financial Planning
atomos wealth. Lead, coach and develop two Team Leaders responsible for 13 team members across two operational teams .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Financial Planning operations with a strong focus on developing and implementing Standard Operating Procedures (SOPs) while leading geographically dispersed teams. Proven ability to drive operational improvement, manage stakeholder relationships, and ensure compliance with regulatory requirements.
Highest-signal resume keywords
Financial Planning OperationsStandard Operating Procedures (SOPs)Operational ImprovementStakeholder ManagementAnalytical Problem-Solving
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process OptimisationQuality Assurance FrameworksOperational WorkflowsPerformance ManagementData Analysis
Soft Skills
CoachingInfluencingRelationship BuildingChange Management
Industry Keywords
Wealth ManagementRegulatory ComplianceOperational EffectivenessService Delivery
About the role
Key responsibilities & impact- Lead, coach and develop two Team Leaders responsible for 13 team members across two operational teams
- Drive a high-performance culture through clear objectives, accountability and regular performance management
- Develop, document and continuously improve SOPs across Financial Planning operations
- Review and optimise operational workflows to improve efficiency, quality and scalability
- Create and maintain quality assurance frameworks to ensure consistent standards
- Use MI and operational data to identify trends, risks and improvement opportunities
- Partner with UK stakeholders to improve service delivery and operational effectiveness
- Ensure operational processes support regulatory and risk requirements
- Lead change initiatives and successfully embed new ways of working
- Build strong working relationships between UK and South African teams
Requirements
What you’ll need- Significant experience within Financial Planning operations; Wealth Management-only experience will not be sufficient
- Proven experience managing managers, Team Leaders or equivalent leadership roles
- Strong track record of developing, implementing and embedding Standard Operating Procedures (SOPs)
- Deep understanding of Financial Planning workflows and operational processes
- Experience leading geographically dispersed or offshore teams
- Strong operational improvement and process optimisation experience
- Experience creating quality checking frameworks and service standards
- Excellent stakeholder management and influencing skills
- Strong analytical and problem-solving capability
- Comfortable operating in a fast-paced, evolving environment
Benefits
Comp & perks- Competitive Pension Scheme - we contribute 6%, you 3%
- 26 days holiday plus bank holidays
- Private Medical Insurance
- Life Assurance (4x)
- Group Income Protection
- Work From Anywhere policy
- Agile working environment
- Professional growth and development opportunities