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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in Java Application Support, Informatica ETL Workflows, and SQL Query Optimization, with a focus on incident management and root cause analysis. Proficient in Unix/Linux Shell Scripting and monitoring tools to enhance operational efficiency and system reliability.
Highest-signal resume keywords
Java Application SupportInformatica PowerCenterSQL Query OptimizationUnix/Linux Shell ScriptingIncident Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaInformatica ETLSQLUnix/LinuxShell ScriptingBatch SchedulingRoot Cause AnalysisPerformance MonitoringCI/CD PipelinesITIL Processes
Soft Skills
Analytical SkillsProblem-SolvingCommunicationStakeholder ManagementProactive Issue Prevention
Tools & Technologies
Control-MSplunkDynatraceAppDynamicsGit
Industry Keywords
Financial ServicesEnterprise Application SupportSRE PrinciplesService-Level ObjectivesProduction Stability
Tech Stack
Tools & technologiesETLInformaticaJavaLinuxOracleShell ScriptingSplunkSQLUnix
About the role
Key responsibilities & impact- Provide production support for Java-based applications and Informatica ETL workflows
- Monitor batch jobs, ETL processes, application health, and production schedules to ensure SLA adherence
- Troubleshoot Java application issues, production failures, memory and performance problems, and integration errors
- Diagnose Informatica workflow, session, mapping, and data processing failures
- Perform root cause analysis and implement permanent fixes to prevent recurring incidents
- Develop Unix/Linux shell scripts to reduce manual operational effort
- Write and optimize SQL queries to investigate data discrepancies and resolve database-related issues
- Manage incidents, problems, changes, deployments, and production releases
- Collaborate with development, database, infrastructure, and upstream/downstream application teams
- Improve monitoring, alerting, automation, system reliability, and operational efficiency
- Participate in on-call support and rotational shifts as required
Requirements
What you’ll need- 4–6 years of experience
- Strong hands-on experience in Java application support and troubleshooting
- Experience with Informatica PowerCenter, including workflows, sessions, mappings, and ETL troubleshooting
- Good knowledge of SQL and relational databases such as Oracle, DB2, or Teradata
- Strong Unix/Linux skills and shell scripting
- Experience with batch scheduling tools such as Control-M or equivalent
- Experience in L2/L3 production support, incident management, problem management, and root cause analysis
- Understanding of application logs, performance monitoring, SLA management, and production stability
- Knowledge of SRE principles, observability, and service-level objectives (SLOs) preferred
- Experience with monitoring tools such as Splunk, Dynatrace, AppDynamics, or equivalent preferred
- Exposure to CI/CD pipelines, Git, and deployment automation preferred
- Experience with ITIL processes and production change management preferred
- Financial services or other large-scale enterprise application support experience preferred
- Strong analytical and problem-solving skills
- Ability to troubleshoot complex production issues independently
- Good communication and stakeholder management skills
- Focus on automation, proactive issue prevention, and continuous service improvement
Benefits
Comp & perks- Diversity and inclusion embedded in the company’s DNA
- Fair work environment commitment
- Environmental, Social and Governance (ESG) commitment