FREE ACCESS
5,000–10,000 jobs/day
See all jobs on Scoutfield
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in Java/JVM-based applications, REST APIs, and Kubernetes support, with a focus on production troubleshooting and observability. Proficient in managing vendor relationships, escalation paths, and operational documentation to ensure seamless migration and system stability.
Highest-signal resume keywords
Java/JVM-Based Applications SupportREST API OperationsKubernetes Deployment SupportObservability with ELF and OpenTelemetryLog Analysis with Kibana and Elasticsearch
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
JavaREST APIsKubernetesCouchbaseOraclePostgreSQLJenkinsXLROpenTracingOpenTelemetry
Soft Skills
Problem-SolvingCommunicationCoordinationDocumentationVendor Management
Tools & Technologies
Sinch DashboardSupport PortalsELF DashboardsAnomaly DetectionTraffic Analysis
Industry Keywords
Production TroubleshootingSLA RequirementsDelivery ReceiptsMessaging FlowsRollback Plans
Tech Stack
Tools & technologiesElasticSearchJavaJenkinsKubernetesOraclePostgres
About the role
Key responsibilities & impact- Support Java/JVM-based applications in production and troubleshoot issues
- Operate and troubleshoot REST APIs and API-based resource operations
- Support applications deployed on Kubernetes
- Analyze messaging flows, market/event-level trends, TPS, latency, success rates, and failure patterns
- Validate DLRs, SLA requirements, bounce/failure codes, vendor behaviors, and end-to-end messaging scenarios
- Build and maintain aggregator monitoring, ELF dashboards, anomaly detection, and market-level alerting
- Perform live production troubleshooting during migration and post-migration stabilization
- Establish vendor escalation paths, SLA commitments, and support procedures
- Investigate production issues using Sinch Dashboard and Support Portals
- Ensure system, dashboard, portal, and resource access for support teams/MIMs
- Maintain vendor contacts and escalation information
- Document proxy/gateway configurations, certificates, Sender IDs, and failover configurations
- Define, document, and validate rollback plans before migration
- Coordinate migration activities and communicate status, risks, and issues to stakeholders
- Confirm zero production traffic is dispatched to Syniverse before decommissioning
- Export or retain historical logs/data where required
- Remove obsolete API/proxy configurations and decommission Syniverse certificates
- Remove legacy vendor contacts and configurations and update operational documentation
- Ensure monitoring, alerting, escalation paths, and support procedures reflect the new aggregator environment
Requirements
What you’ll need- Strong experience with Java/JVM-based applications and production troubleshooting
- Hands-on knowledge of REST APIs and API-based resource operations
- Experience supporting applications deployed on Kubernetes
- Working knowledge of Couchbase in a multi-cluster environment, Oracle, and PostgreSQL
- Experience with Jenkins and XLR for CI/CD and deployment orchestration
- Strong observability experience using ELF, OpenTracing, and OpenTelemetry (OTEL)
- Proficiency with Kibana and Elasticsearch for log analysis, troubleshooting, traffic analysis, and operational monitoring
- Understanding of certificate management, proxies, gateways, APIs, and production connectivity
- Ability to identify critical and non-critical messaging flows by market and use case
- Ability to analyze market/event-level trends, TPS, latency, success rates, and failure patterns, including pre- and post-migration comparisons
- Understanding and validation of Delivery Receipts (DLRs), SLA requirements, bounce/failure codes, and vendor-specific behaviors
- Ability to validate end-to-end messaging scenarios, including OTP latency and delivery, DLR processing, Opt-Out/STOP flows, inbound/MO messaging, and Sender ID and alternate Sender ID failover
- Ability to build and maintain aggregator monitoring, ELF dashboards, anomaly detection, and market-level alerting
- Ability to perform live production troubleshooting during migration and post-migration stabilization
- Ability to establish and follow vendor escalation paths, SLA commitments, and support procedures
- Proficiency with Sinch Dashboard and Support Portals for production investigation and support
- Ability to ensure required system, dashboard, portal, and resource access is available to support teams/MIMs
- Ability to maintain current vendor contacts and escalation information
- Ability to document proxy/gateway configurations, certificates, Sender IDs by market/use case, and failover configurations
- Ability to define, document, and validate rollback plans before migration
- Ability to coordinate migration activities and communicate status, risks, and issues to stakeholders
Benefits
Comp & perks- Diversity and inclusion embedded in Atos's DNA
- Fair work environment
- ESG and CSR commitments