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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Product Enablement and Pre-Sales operations, with a strong focus on creating and maintaining sales materials, including pitch decks and RFP responses. Proficient in coordinating training sessions and tracking enablement effectiveness to support regional sales teams.
Highest-signal resume keywords
Product Enablement ExperienceServiceNow Solutions KnowledgeContent Production SkillsSales Playbook DevelopmentStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Client Pitch DecksRFP Response LibrariesSales Training MaterialsCompetitive BattlecardsVersion ControlQuality ControlDemo Environment ManagementProposal SupportContent AssemblyMessage Consistency
Soft Skills
Detail-OrientedClear CommunicationOrganizational SkillsAbility to Learn QuicklyAbility to Work Under Tight Deadlines
Tools & Technologies
PowerPointWordSales PlaybooksDemo ScriptsGuided Demo Flows
Industry Keywords
Pre-Sales OperationsGTM SupportMarketing OperationsConsulting EnvironmentCustomer Success Program
Tech Stack
Tools & technologiesAssemblyServiceNow
About the role
Key responsibilities & impact- Support regional teams with ServiceNow solution and industry enablement assets, including slides, talk tracks, demo scripts, and reusable content
- Create, update, and format client pitch decks and industry narratives while ensuring version control and brand/message consistency
- Maintain sales playbooks and guidance covering discovery prompts, qualification, objection handling, and next-step actions
- Build and curate an RFP response library with boilerplate answers, case studies, scope language, and compliance content
- Coordinate provisioning, refresh, and upkeep of demo environments, including access, data sets, configurations, and baseline scripts
- Publish guided demo flows and supporting assets for pre-sales and pursuit teams
- Incorporate accelerators and reference architectures into demos and proof points with Solution Consulting and Value Engineering
- Develop and maintain sales training materials and coordinate session logistics, readiness, and feedback collection
- Track enablement effectiveness through attendance, content usage, and recurring field gaps
- Provide SWAT/Tiger Team support for strategic pursuits by coordinating inputs, owners, and timelines
- Package pursuit-ready materials, including tailored pitch content, proposal/RFP responses, demo alignment, competitive callouts, and executive-ready summaries
- Support bid/oral preparation with content assembly, storyboards, rehearsal logistics, and lessons-learned capture
- Maintain competitive battlecards and win/loss learnings
- Collect field updates on deal feedback, competitor claims, and pricing/packaging signals for enablement leadership
- Support rollout and operation of the Customer Success Program through templates, guidance, reusable assets, customer success plans, health-check artefacts, and value-realisation tracking packs
- Coordinate enablement inputs for executive business reviews and capture reusable content
- Serve as the bridge between global GTM efforts and regional execution requirements
- Track regional performance of sales assets, training, and pursuit support
- Provide structured feedback to global GTM and Value Engineering CoE teams
- Ensure governance over asset usage, branding, and message consistency within the region
Requirements
What you’ll need- Experience in Product Enablement, Pre-Sales operations, Pursuit/Proposal support, Marketing operations, or GTM support roles in a technology or consulting environment
- Working knowledge of ServiceNow solutions and common demo/pursuit motions (preferred)
- Ability to learn quickly
- Strong content production skills using PowerPoint and Word
- Experience building and maintaining client pitch decks, sales playbooks, RFP response libraries, competitive battlecards, and sales training materials
- Ability to work with multiple stakeholders and tight deadlines
- Ability to organise tasks, track actions, and follow through to completion
- Detail-oriented with strong quality control in accuracy, formatting, versioning, and message consistency
- Clear written and verbal communication skills
- Ability to turn technical inputs into concise, field-ready assets
Benefits
Comp & perks- Diversity and inclusion embedded in the company's DNA
- Commitment to a fair work environment
- ESG and CSR commitment