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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in cybersecurity operations, incident response, and service management, with a strong focus on client engagement and cross-functional coordination. Proficient in managing cybersecurity services and implementing governance frameworks to enhance security posture.
Highest-signal resume keywords
Cybersecurity ExperienceCrowdStrike Falcon TechnologiesIncident Response ManagementSecurity Operations LeadershipStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Security OperationsIncident ResponseThreat DetectionExposure ManagementGovernanceService ManagementOperational OversightRemediation CoordinationImplementation ManagementExecutive Reporting
Soft Skills
Strong CommunicationStakeholder ManagementClient Engagement
Tools & Technologies
CrowdStrike Falcon CompleteCrowdStrike Falcon InsightCrowdStrike Falcon Identity ProtectionCrowdStrike Falcon GuardianNext-Gen SIEMCTEM
Industry Keywords
Cybersecurity ServicesManaged Security ServicesSOC ManagementMDR ProgramsOperational Readiness
Tech Stack
Tools & technologiesCloudCyber Security
About the role
Key responsibilities & impact- Serve as the onsite liaison between the client, cybersecurity vendor, and implementation partners
- Provide operational oversight of cybersecurity services, including implementation, adoption, governance, and day-to-day coordination
- Act as the central point of contact throughout implementation and transition to steady-state operations
- Lead implementation and onboarding of cybersecurity services
- Establish governance, operational reviews, escalation paths, and service-management processes
- Manage CTEM operations and remediation coordination
- Manage Falcon Guardian / AIDR administration and operational processes
- Support maturation of security operations and incident-response processes
- Complete knowledge transfer and operational-readiness documentation before the assignment ends
- Act as the primary operational liaison for managed cybersecurity service matters
- Coordinate critical incident communications, follow-up actions, and closure
- Track recommendations and action items through resolution
- Coordinate implementation workstreams, dependencies, risks, and delivery with the Global Systems Integrator
- Coordinate response and remediation across infrastructure, endpoint, identity, cloud, and application teams
- Lead day-to-day administration and operational processes for CTEM and Falcon Guardian / AIDR
- Coordinate exposure prioritization, remediation, tuning, reporting, and continuous improvement
- Integrate findings into organizational workflows and collaborate with asset owners to reduce security risk
- Lead weekly operational and monthly service reviews
- Maintain the RAID log, roadmap, RACI, escalation model, and transition plan
- Develop executive dashboards and concise status reports
- Deliver knowledge-transfer and operational-readiness documentation
Requirements
What you’ll need- 10+ years of cybersecurity experience spanning security operations, incident response, threat detection, exposure management, or managed security services
- 5+ years leading enterprise SOC, MDR, incident-response, or managed-security programs
- 3+ years of operational experience with CrowdStrike Falcon technologies, preferably Falcon Complete, Insight, Identity Protection, Exposure Management, Next-Gen SIEM, or Guardian / AIDR
- Experience in a senior client-facing role such as Technical Account Manager, Security Operations Manager, SOC Manager, Service Delivery Manager, or Cybersecurity Program Manager
- Proven experience coordinating across customers, cybersecurity vendors, and global systems integrators during implementation and operations
- Experience managing critical escalations, governance, executive reporting, service reviews, and cross-functional remediation
- Ability to work onsite in San Diego, CA for the 12-month assignment
- Strong communication and stakeholder-management skills, with the ability to translate technical issues into business impact and clear actions
- CrowdStrike Falcon ecosystem knowledge
- Falcon Complete / MDR experience
- CTEM / Exposure Management experience
- Falcon Guardian / AIDR experience
- Next-Gen SIEM experience
- Security Operations / SOC experience
- Incident Response experience
- Threat Detection and Remediation experience
- Security Governance and Service Management experience
Benefits
Comp & perks- Diversity and inclusion embedded in Atos’s DNA
- Fair work environment
- ESG and CSR commitment
