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Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Define and execute product vision, roadmap, and strategic direction for AI-driven platforms and solutions
- Identify emerging business opportunities and transform them into commercially viable products
- Develop reusable intellectual property, accelerators, frameworks, and industry-specific solutions
- Drive prioritization and investment decisions based on customer needs, market trends, and business value
- Build scalable platform capabilities and ecosystem-driven solutions
- Stay at the forefront of Generative AI, Agentic AI, Enterprise Copilots, Intelligent Automation, and Autonomous Agent technologies
- Validate ideas through experimentation, prototyping, and customer engagement
- Collaborate with engineering teams to translate innovative concepts into enterprise-grade products and services
- Define capabilities related to orchestration, context management, memory, governance, integrations, and autonomous execution
- Partner with Sales, GTM, Alliances, and Delivery teams to create business cases, value propositions, demonstrations, and sales assets
- Support strategic customer engagements, executive workshops, and solution development activities
- Develop narratives connecting technology innovation with measurable business outcomes
- Contribute to thought leadership and market positioning initiatives
- Champion enterprise experiences through human-centered design principles
- Balance automation, intelligence, trust, usability, and adoption in product decisions
- Keep customer value and business outcomes at the center of innovation
Requirements
What you’ll need- 8+ years of experience in Product Management, Digital Products, Platform Strategy, Innovation, or related roles
- Hands-on experience with ServiceNow platform capabilities and a strong understanding of the ServiceNow ecosystem is required
- Proven experience defining and delivering enterprise technology products and platform solutions
- Strong understanding of AI, Generative AI, Agentic AI, Machine Learning, Intelligent Automation, or Digital Transformation technologies
- Experience creating product strategies, roadmaps, business cases, and commercialization plans
- Strong knowledge of enterprise software platforms and ecosystem-driven product development
- Ability to evaluate market trends, customer needs, and competitive landscapes
- Experience working with cross-functional teams including Engineering, Architecture, Sales, Consulting, and Delivery
- Strong stakeholder management and executive communication skills
- Entrepreneurial mindset with the ability to transform ideas into scalable products
- Excellent command of English
- Experience building AI-powered enterprise solutions or SaaS products
- Knowledge of Agentic AI frameworks, Copilot technologies, LLMs, orchestration platforms, and intelligent workflow solutions
- Experience in Value Engineering, Digital Transformation, or Management Consulting environments
- MBA or relevant advanced degree
- Product Management certifications (Pragmatic, AIPMM, SAFe, or equivalent)
Benefits
Comp & perks- Work on cutting-edge AI and Agentic AI initiatives
- Shape the future of enterprise transformation at a global scale
- Collaborate with industry-leading architects, engineers, and AI experts
- Influence strategic innovation and product direction
- Contribute to creating differentiated market offerings and reusable intellectual property
- Be part of a global, diverse, and innovative team