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Atos

Senior Technical Consultant – ServiceNow HRSD, GBS

Atos

. Lead end-to-end delivery of ServiceNow HRSD solutions from design through deployment and support .

Posted 10/8/2026full-timeTimisoara • RomaniaSeniorWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in leading the delivery of ServiceNow HRSD solutions, including configuration, implementation, and integration with enterprise platforms. Proven ability to mentor teams, drive automation, and manage stakeholder relationships effectively.

Highest-signal resume keywords
ServiceNow HRSD CertificationServiceNow Platform ExperienceJavaScript & Glide APIsIntegrationHub ExperienceEnterprise Application Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
HR Case ManagementKnowledge ManagementEmployee Center ProEnterprise OnboardingLifecycle EventsUniversal RequestVirtual AgentFlow DesignerREST/SOAP IntegrationsImport Sets & Transform Maps
Soft Skills
Stakeholder ManagementExecutive CommunicationMentoring
Tools & Technologies
ServiceNowHRISPayroll SystemsDocument Management SystemsAI-Enabled Experiences
Certifications & Qualifications
ServiceNow HRSD CertificationCertified Application DeveloperServiceNow Certified Technical Architect
Industry Keywords
Global Business ServicesShared-Service TransformationsData PrivacySecurity & Access ControlsEnterprise Scale Implementations

Tech Stack

Tools & technologies
ITSMJavaScriptOracleServiceNowSOAP

About the role

Key responsibilities & impact
  • Lead end-to-end delivery of ServiceNow HRSD solutions from design through deployment and support
  • Configure and implement HRSD capabilities including HR Case & Knowledge Management, Employee Center / Employee Center Pro, Enterprise Onboarding & Transitions, Lifecycle Events, Universal Request, and Virtual Agent
  • Design scalable employee journeys and shared-service workflows supporting global operations
  • Develop integrations with HRIS, payroll, identity, document management, and enterprise platforms
  • Collaborate with HR, GBS, legal, privacy, compliance, security, and executive stakeholders
  • Provide technical design guidance, solution governance, best practices, and architectural recommendations
  • Drive automation, AI-enabled experiences, reusable accelerators, and continuous platform innovation
  • Mentor technical teams and support pre-sales, solution shaping, and customer workshops
  • Help shape next-generation ServiceNow offerings and drive complex digital transformation programs across multiple geographies

Requirements

What you’ll need
  • Current ServiceNow HRSD certification (CIS-HR or equivalent)
  • Certified Application Developer (CAD) or equivalent development expertise
  • 8+ years of enterprise application or HR technology experience
  • 5+ years of hands-on ServiceNow platform experience
  • 3+ years of direct ServiceNow HRSD implementation experience
  • Proven delivery of multiple enterprise-scale HRSD implementations
  • Strong experience with Flow Designer
  • Strong experience with IntegrationHub
  • Strong experience with JavaScript & Glide APIs
  • Strong experience with REST/SOAP Integrations
  • Strong experience with Import Sets & Transform Maps
  • Strong experience with Security, Access Controls, and Data Privacy
  • Excellent stakeholder management and executive communication skills
  • Prior consulting experience in complex enterprise environments
  • Preferred: ServiceNow Certified Technical Architect (CTA)
  • Preferred: Additional ServiceNow certifications (CSA, CIS, CAD, IntegrationHub, ITSM, CSM)
  • Preferred: Experience with Workday, SAP SuccessFactors, Oracle HCM, or other HR platforms
  • Preferred: Exposure to Global Business Services (GBS) and shared-service transformations
  • Preferred: Experience working within large multinational and regulated organizations

Benefits

Comp & perks
  • Global transformation programs and strategic ServiceNow initiatives
  • Partnership with senior leadership and CTO-led innovation teams
  • Opportunity to deliver AI-powered employee experience solutions for enterprise customers worldwide
  • Opportunity to influence the future of Atos's global ServiceNow HRSD and GBS consulting practice
  • Diversity and inclusion commitment
  • Fair work environment
  • ESG and CSR commitments