Senior Account Coordinator

Atrium

. Build strong relationships with client managers, freelancers, and internal teams .

Posted 10/22/2026full-timeWesterville • Ohio • United StatesSenior💰 $24 - $26 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HR operations and account coordination, with a strong focus on relationship management, compliance monitoring, and payroll execution. Proven ability to support hiring processes and facilitate effective communication across teams and clients.

Highest-signal resume keywords

HR OperationsAccount CoordinationPayroll ExecutionClient Relationship ManagementCompliance Monitoring

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Payroll OperationsTimekeeping SystemsHRIS ManagementData DocumentationIssue Resolution

Soft Skills

Clear CommunicationEmpathyProblem-SolvingDetail-OrientedService Mindset

Tools & Technologies

Atrium HRISClient FMS Tools

Industry Keywords

Contingent LaborOnboardingOffboardingProgram SLAsClient Management

About the role

Key responsibilities & impact

Build strong relationships with client managers, freelancers, and internal teams
Support hiring managers and suppliers throughout the contingent labor/non-employee lifecycle, from requisition creation to onboarding and offboarding
Maintain accurate records in Atrium's HRIS, timekeeping systems, and client FMS tools
Execute payroll operations, including weekly audits, timesheet validation, expense processing, and issue resolution with Payroll
Monitor compliance with HR/payroll regulations and program SLAs
Diagnose and resolve client concerns, escalating as needed with leadership support
Facilitate offboarding, including terminations, documentation updates, and communication with HR
Participate in regular client and internal meetings to drive program goals and alignment
Support program adoption, communications, and operational consistency across engagements
Provide account administration with emphasis on accuracy, responsiveness, and relationship management

Requirements

What you’ll need

3+ years of experience in account coordination, HR operations, or customer service
Clear and professional communication with clients, associates, and internal teams
Empathy, curiosity, and a service mindset
Detail-oriented and diligent, especially with data and documentation
Problem-solving ability and practical solution development
Receptive to feedback and committed to continuous improvement
Ability to sit for an extended period of time
Ability to commute to the Westerville, Ohio office on a hybrid basis
Bachelor's degree is preferred or relevant experience

Benefits

Comp & perks

20 days of Paid Time Off (PTO)
11 paid holidays
Medical, Dental, and Vision Insurance
Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
Pet Insurance
Legal Benefits
401(k) Program with employer match
Employee Assistance Programs
Uncapped Commission
Summer Fridays
Flexible Work Schedule: Hybrid work schedule, 3 days a week on-site
Vibrant company culture with monthly events and in-office amenities
Employee Wellness Programs
Employee Discounts through Working Advantage
Professional Development Opportunities
Commuter Benefit Program
Overtime eligibility in accordance with applicable law