Student Accounts Collections Specialist

ATS Institute of Technology

. Manage student account balances and past-due accounts through consistent phone and email follow-up .

Posted 10/15/2026full-timeChicago • Illinois • United StatesEntry Level💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing student accounts, including payment arrangements and account discrepancies, while ensuring compliance with institutional policies. Proficient in communication and negotiation to effectively resolve financial matters and support student enrollment.

Highest-signal resume keywords

Accounts Receivable ManagementPayment ProcessingCommunication SkillsProblem-Solving MindsetAccounting Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableCollectionsPayment ArrangementsFinancial ManagementRecord Keeping

Soft Skills

CommunicationNegotiationDetail-OrientedOrganizational SkillsProfessionalism

Tools & Technologies

Accounting SoftwareCRM Systems

Certifications & Qualifications

Associate’s Degree in BusinessAssociate’s Degree in AccountingAssociate’s Degree in Finance

Industry Keywords

Student AccountsTuition BillingFinancial AidComplianceEnrollment Management

About the role

Key responsibilities & impact

Manage student account balances and past-due accounts through consistent phone and email follow-up
Establish payment arrangements and follow up on missed or incomplete payments
Monitor balances, process payments, and resolve account discrepancies
Assist students with tuition, billing, and account-related questions
Maintain accurate records of collection activity, payments, and student communications
Collaborate with Financial Aid, Admissions, and Student Services to resolve account issues
Support account reporting and ensure institutional policies are followed
Work directly with students to resolve outstanding balances, establish payment plans, process payments, and help remove financial barriers to continued enrollment

Requirements

What you’ll need

Associate’s degree in Business, Accounting, Finance, or related field required
2+ years in collections, accounts receivable, or student accounts preferred
Strong communication and negotiation abilities
Ability to manage sensitive financial matters with professionalism
Detail-oriented with excellent organizational skills
Proficiency in accounting software and CRM systems
Problem-solving mindset with a focus on resolution and compliance

Benefits

Comp & perks

Comprehensive Health, Dental, and Vision Coverage
401(k) with Employer Match
Tuition Reimbursement and Continuing Education Opportunities
Dedicated Paid Time Off including vacation, personal, and sick days
Paid Holidays
Mission-Driven Work where your expertise directly shapes the next generation of nurses and advances the quality of patient care
Professional Growth with opportunities to advance
Supportive Team Culture