Student Accounts Collections Specialist

ATS Institute of Technology

. Manage student account balances and past-due accounts through consistent phone and email follow-up .

Posted 11/6/2026full-timeChicago • Illinois • United StatesEntry Level💰 $55,000 - $60,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing student accounts, including payment arrangements and account discrepancies, while ensuring compliance with institutional policies. Proficient in communication and negotiation, with a strong focus on problem-solving and organizational skills.

Highest-signal resume keywords

Accounts Receivable ManagementCollections ExperienceAccounting Software ProficiencyStrong Communication SkillsDetail-Oriented Organization

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableCollectionsPayment ProcessingFinancial ManagementRecord Keeping

Soft Skills

CommunicationNegotiationProfessionalismProblem-SolvingOrganizational Skills

Tools & Technologies

Accounting SoftwareCRM Systems

Certifications & Qualifications

Associate’s Degree in BusinessAssociate’s Degree in AccountingAssociate’s Degree in Finance

Industry Keywords

Student AccountsTuition ManagementBillingFinancial AidCompliance

About the role

Key responsibilities & impact

Manage student account balances and past-due accounts through consistent phone and email follow-up
Establish payment arrangements and follow up on missed or incomplete payments
Monitor balances, process payments, and resolve account discrepancies
Assist students with tuition, billing, and account-related questions
Maintain accurate records of collection activity, payments, and student communications
Work with Financial Aid, Admissions, and Student Services to resolve account issues
Support account reporting and ensure institutional policies are followed

Requirements

What you’ll need

Associate’s degree in Business, Accounting, Finance, or related field required
2+ years in collections, accounts receivable, or student accounts preferred
Strong communication and negotiation abilities
Ability to manage sensitive financial matters with professionalism
Detail-oriented with excellent organizational skills
Proficiency in accounting software and CRM systems
Problem-solving mindset with a focus on resolution and compliance

Benefits

Comp & perks

Comprehensive Health, Dental, and Vision Coverage designed to support your well-being
401(k) with Employer Match
Tuition Reimbursement and Continuing Education Opportunities
Dedicated Paid Time Off including vacation, personal, and sick days
Paid Holidays
Mission-Driven Work where your expertise directly shapes the next generation of nurses and advances the quality of patient care