AI Sales Specialist

AudioCodes

. Lead technical qualification, discovery, and solution design for Voice AI and CX Automation opportunities across the region .

Posted 10/12/2026full-timeMalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Voice Conversational AI and CX Automation, with a strong ability to lead technical qualification and solution design. Proven track record in building enterprise customer relationships and driving commercial success through compelling business cases and technical integration.

Highest-signal resume keywords

Voice Conversational AIContact Center ExperienceTelecom (VoIP) ExperienceSales/Solution Architect ExperienceTechnical RFP and RFI Responses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Voice AICustomer DemosPOCsBusiness CasesTechnical IntegrationReal-Time Communication SolutionsROI AnalysisTCO CalculationAgent AssistantsVirtual Voice Agents

Soft Skills

Relationship BuildingAdaptabilityEngagement at Senior LevelsCollaborationTraining

Industry Keywords

CX AutomationEnterprise OpportunitiesMulti-Vendor EnvironmentsOperational DataCustomer Metrics

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Lead technical qualification, discovery, and solution design for Voice AI and CX Automation opportunities across the region
Scope, build, and independently execute customer demos, POCs, and pilots
Define clear success criteria and drive opportunities toward commercial closure
Partner with regional Sales Leads to develop new enterprise opportunities, engage new logos, and convert pipeline into signed bookings
Identify and develop relevant Voice AI use cases based on customer maturity, business challenges, operational data, and CX requirements
Capture customer metrics and requirements to build compelling TCO, ROI, and value-based business cases
Own technical RFP and RFI responses
Lead technical integration discussions with customers and partners
Build relationships with enterprise customers and regional partners
Support partner enablement through training, demos, and joint customer engagements
Maintain strong knowledge of the Voice AI, Contact Center, and CX Automation market
Represent AudioCodes as a regional subject matter expert

Requirements

What you’ll need

Based in Singapore, the Philippines, or Malaysia
Proven 5+ years of experience in a similar position as an SME or Sales/Solution Architect position combining sales experience with strong technical knowledge
Technical experience in Voice Conversational AI, including Virtual Voice Agents, Agent Assistants, and Real-Time Translations
Contact Center experience
Telecom (VoIP) experience
Experience selling real-time communication (telephony) solutions and services to contact centers
Ability to engage at senior levels, from technology through business, ROI, strategic, and market-trends discussions
Proven experience working with technology partners and selling in multi-vendor environments and ecosystems
Ability to constantly learn and adapt in new, rapidly evolving technical environments
Large Partner and Large Contact Center experience

Benefits

Comp & perks

Ability to travel 30% of the time across APAC