AI Sales Specialist

AudioCodes

. Lead commercial development and growth of Voice AI opportunities across Southeast Asia, Japan, and Hong Kong .

Posted 10/12/2026full-timeRemote • Singapore, Philippines, MalaysiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Voice AI and CX Automation, with a strong focus on customer engagement, technical solution design, and business development. Proven ability to drive commercial growth and develop compelling use cases tailored to enterprise customer needs.

Highest-signal resume keywords

Voice Conversational AI ExperienceContact Center ExperienceTelecom (VoIP) ExperienceSales/Solution Architect ExperienceTechnical RFP and RFI Responses

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Voice AICX AutomationCustomer DiscoverySolution DesignPOC DevelopmentROI AnalysisTCO CalculationReal-Time Communication SolutionsTechnical IntegrationEnterprise Customer Engagement

Soft Skills

Relationship BuildingAdaptabilityCustomer EngagementStrategic ThinkingTraining and Enablement

Industry Keywords

Voice AI MarketContact CenterTelecomEnterprise OpportunitiesMulti-Vendor Environments

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Lead commercial development and growth of Voice AI opportunities across Southeast Asia, Japan, and Hong Kong
Proactively identify, develop, and engage new enterprise customers and partners
Drive new business opportunities from initial outreach through deal progression
Translate real customer-experience challenges into compelling Voice AI use cases
Lead technical qualification, customer discovery, and solution design for Voice AI and CX Automation opportunities
Scope, build, and independently execute customer demos, POCs, and pilots
Define clear success criteria and drive opportunities toward commercial closure
Partner with regional Sales Leads to develop enterprise opportunities, engage new logos, and convert pipeline into signed bookings
Identify and develop Voice AI use cases based on customer maturity, business challenges, operational data, and CX requirements
Capture customer metrics and requirements to build TCO, ROI, and value-based business cases
Own technical RFP and RFI responses
Lead technical integration discussions with customers and partners
Build relationships with enterprise customers and regional partners
Support partner enablement through training, demos, and joint customer engagements
Maintain strong knowledge of the Voice AI, Contact Center, and CX Automation market
Represent AudioCodes as a regional subject matter expert

Requirements

What you’ll need

Based in Singapore, the Philippines, or Malaysia
Proven 5+ years of experience in a similar position as an SME or Sales/Solution Architect position combining sales experience with strong technical knowledge
Voice Conversational AI experience, including Virtual Voice Agents, Agent Assistants, and Real-Time Translations
Contact Center experience
Telecom (VoIP) experience
Experience selling real-time communication (telephony) solutions and services to contact centers
Ability to engage with senior-level customers, from technology through business, ROI, strategic, and market-trends levels
Proven experience working with technology partners and selling in multi-vendor environments and ecosystems
Ability to constantly learn and adapt in new, rapidly evolving technical environments
Ability to travel 30% of the time across APAC
Large Partner and Large Contact Center experience

Benefits

Comp & perks

Ability to travel 30% of the time across APAC