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AI Sales Specialist
AudioCodes. Lead technical qualification, discovery, and solution design for Voice AI and CX Automation opportunities across the region .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Voice AI and CX Automation, with a strong ability to lead technical qualification, solution design, and customer engagement. Proven track record in developing business cases, managing RFPs, and driving commercial growth in the telecom and contact center sectors.
Highest-signal resume keywords
Voice Conversational AIContact Center ExperienceTelecom (VoIP) ExperienceSales/Solution Architect ExperienceTechnical RFP and RFI Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Voice AI Solution DesignCustomer Demo ExecutionTechnical IntegrationBusiness Case DevelopmentReal-Time Communication Solutions
Soft Skills
Relationship BuildingSenior Level EngagementAdaptability in Technical Environments
Industry Keywords
CX AutomationEnterprise OpportunitiesMulti-Vendor EnvironmentsAPAC Market KnowledgeROI Analysis
Tech Stack
Tools & technologiesVoIP
About the role
Key responsibilities & impact- Lead technical qualification, discovery, and solution design for Voice AI and CX Automation opportunities across the region
- Scope, build, and independently execute customer demos, POCs, and pilots
- Define clear success criteria and drive opportunities toward commercial closure
- Partner with regional Sales Leads to develop new enterprise opportunities and engage new logos
- Convert pipeline into signed bookings
- Identify and develop Voice AI use cases based on customer maturity, business challenges, operational data, and CX requirements
- Capture customer metrics and requirements to build TCO, ROI, and value-based business cases
- Own technical RFP and RFI responses
- Lead technical integration discussions with customers and partners
- Build relationships with enterprise customers and regional partners
- Support partner enablement through training, demos, and joint customer engagements
- Maintain knowledge of the Voice AI, Contact Center, and CX Automation market
- Represent AudioCodes as a regional subject matter expert
- Drive commercial development and growth of Voice AI opportunities across Southeast Asia, Japan, and Hong Kong
Requirements
What you’ll need- Based in Singapore, the Philippines, or Malaysia
- Proven 5+ years of experience in a similar position as an SME or Sales/Solution Architect combining sales experience with deep technical knowledge
- Technical experience in Voice Conversational AI, including Virtual Voice Agents, Agent Assistants, and Real-Time Translations
- Contact Center experience
- Telecom (VoIP) experience
- Experience selling real-time communication (telephony) solutions and services to contact centers
- Ability to engage at senior levels, from technology through business, ROI, strategic, and market-trends discussions
- Proven experience working with technology partners and selling in multi-vendor environments and ecosystems
- Ability to learn and adapt in new, rapidly evolving technical environments
- Large Partner and Large Contact Center experience
- Ability to travel 30% of the time across APAC
Benefits
Comp & perks- Ability to travel 30% of the time across APAC