Implementation Manager

AudioStack

. Lead end-to-end implementation projects for enterprise and mid-market customers .

Posted 9/15/2026full-timeLondon • United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading implementation projects for enterprise clients, with a strong focus on project management, client relationship building, and technical integration. Proficient in optimizing processes and leveraging AI audio technology to enhance operational efficiency.

Highest-signal resume keywords

Implementation Project ManagementAPI-Based ImplementationsB2B Customer EngagementTechnical Account ManagementAdTech / MarTech Exposure

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementAPI UnderstandingSaaS ImplementationsTechnical Problem-SolvingData AnalysisProcess OptimizationImplementation PlanningKPI AssessmentIntegration RequirementsOnboarding Processes

Soft Skills

Excellent CommunicationDetail-OrientedHighly OrganisedRelationship BuildingStructured Mindset

Tools & Technologies

Google SheetsExcel

Industry Keywords

Ad OperationsEnterprise CustomersTechnical ConsultingCross-Functional Team ManagementContinuous Improvement

About the role

Key responsibilities & impact

Lead end-to-end implementation projects for enterprise and mid-market customers
Define project scope, timelines, milestones, and success metrics
Manage cross-functional internal teams across Sales, Product, Operations, and Engineering
Drive projects to on-time, on-budget delivery
Understand clients’ business processes, KPIs, and operational challenges
Assess client software ecosystems and integration requirements
Translate business needs into structured technical implementation plans
Identify optimisation opportunities and scalable AI audio use cases
Act as the primary implementation point of contact for client stakeholders
Partner with Sales on client kickoffs and expectation alignment
Run kick-offs, status updates, QBR inputs, and strategic check-ins
Build trusted relationships with agency partners and media teams
Standardise onboarding processes and implementation playbooks
Forecast onboarding capacity and coordinate sprint planning with Operations
Establish rollout best practices across new markets and channels
Drive continuous improvement across tools, documentation, and workflows

Requirements

What you’ll need

3+ years of experience in Implementation, Technical Account Management, Onboarding, or IT/Tech Consulting
Experience working with B2B or enterprise customers on complex technical projects
Exposure to AdTech, MarTech, or Ad Operations is highly desirable
Experience managing API-based or SaaS implementations is a strong plus
Strong project management capabilities, including scope, risks, timelines, and stakeholders
Excellent written and verbal communication skills
Ability to explain technical concepts clearly to non-technical stakeholders
Structured problem-solving mindset
Highly organised, detail-oriented, and process-driven
Proficient in Google Sheets / Excel
Strong understanding of APIs and integrations; coding experience is a plus but not required
Comfortable navigating technical discussions with product and engineering teams
Passion for AI, audio technology, and scalable infrastructure

Benefits

Comp & perks

The opportunity to work in a leading voice & audio AI company with an exceptional tech team
Great learning & development opportunities, including biweekly journal club and Friday wins
Hybrid working and flexible working hours with 3 days in the office per week
Stock options (subject to performance and time served)
Opportunity to shape a startup culture in the fast-growing audio/video space
Truly international and diverse team
Offices in London, Barcelona and New York
Dog-friendly offices