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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading CRM projects, particularly with Microsoft Dynamics 365, from requirements analysis to implementation. Possesses strong analytical and problem-solving skills, along with effective communication in both German and English.
Highest-signal resume keywords
Microsoft Dynamics 365CRM Project ManagementDynamics 365 SalesCustomer InsightsAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
CRM Solutions DesignRequirements AnalysisProject ManagementBusiness Intelligence (BI)Technical Problem-Solving
Soft Skills
Strong Communication SkillsTeam SpiritService-Oriented MindsetSolution-Oriented ApproachSelf-Directed Work
Tools & Technologies
Microsoft Dynamics 365 PortfolioField ServiceService Management
Industry Keywords
ConsultingKey Account ManagementCustomer DevelopmentTechnical Challenges
About the role
Key responsibilities & impact- Lead and take responsibility for CRM projects from requirements analysis through successful implementation
- Design and configure tailored CRM solutions based on Microsoft Dynamics 365
- Manage project teams and external service providers
- Oversee projects from start to finish and leverage the latest technologies to address technical challenges
- Manage key accounts, including identifying opportunities for further development
- Actively support the ongoing development of the CRM strategy and the Microsoft Dynamics 365 portfolio
Requirements
What you’ll need- Several years of experience in consulting or project management in IT, CRM, or business intelligence (BI), with a focus on Microsoft Dynamics CRM
- In-depth knowledge of and hands-on experience with Dynamics 365 Sales, Customer Insights, Service, or Field Service
- Strong analytical thinking and problem-solving skills
- Solution-oriented and self-directed approach to work
- Motivation to work on exciting customer projects using modern technologies
- Team spirit, strong communication skills, and a service-oriented mindset
- Excellent written and spoken German and English
Benefits
Comp & perks- Permanent employment contract
- Long-term career prospects
- Opportunities for professional development within the company
- Up to 100% remote work
- Support for work-life balance
- Individual training and professional development opportunities, including e-learning offerings
- Private health insurance
- Bike leasing
- Urban Sports Club membership
- Corporate benefits
- Exceptional company and team events