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About the role
Key responsibilities & impact- Own the annual retirement plan audit and Form 5500 filing process end-to-end
- Serve as the primary point of contact for external auditors and plan administrators
- Review and approve retirement contribution, eligibility, and remittance data
- Own benefits- and retirement-related compliance reporting support
- Own the benefits-payroll reconciliation process and resolve discrepancies with Payroll
- Serve as the Benefits team's primary point of contact for benefits-related payroll matters
- Own end-to-end leave, accommodation, and Worker's Compensation processes
- Partner with ADA and Leave of Absence vendors on intake, documentation, eligibility, certifications, and return-to-work coordination
- Manage Worker's Compensation claims and Leave of Absence case management
- Maintain confidential ADA, FMLA, LOA, and Worker's Compensation case files
- Maintain working knowledge of Workday functionality relevant to benefits administration
- Provide backup support on benefits-related TopBloc tickets
- Design benefits and leave reference materials, process documentation, and standard operating procedures
- Manage annual open enrollment process design and carrier/vendor coordination
- Lead benefits and leave-related process improvement projects
- Develop and coordinate employee benefits and wellness communications
- Mentor the Senior Associate, Benefits Administration
- Support HR Business Partners with leave, accommodation, payroll, and audit-related questions
- Respond to escalated employee benefits, leave, and accommodation inquiries
Requirements
What you’ll need- Bachelor's degree in human resources, business administration, or a related field is preferred; an equivalent combination of education and work experience will also be considered
- At least 5 years of progressive experience in benefits administration, leave/ADA case management, or a related HR compliance function
- Experience owning an audit, reconciliation, or similarly complex recurring process
- Experience managing a retirement plan audit, such as 403(b)/401(k), including serving as a point of contact for external auditors
- Experience with benefits-payroll reconciliation or a comparable cross-functional data reconciliation process
- Working knowledge of ADA, FMLA, Worker's Compensation, and other federal and state leave and accommodation laws
- Experience administering the ADA interactive process and FMLA or other statutory leave case management from intake through resolution
- Ability to guide or mentor colleagues on leave, accommodation, payroll, or audit-related questions
- Experience identifying and implementing process improvements for leave, accommodation, payroll, or benefits administration
- Strong organizational skills and exceptional attention to detail
- Ability to manage multiple deadline-driven cases and processes simultaneously
- Ability to handle highly sensitive and confidential information with discretion
- Excellent written and verbal communication skills
- Working knowledge of Workday Benefits and Reporting
- Proficiency with Microsoft Office, particularly Excel including VLOOKUP
- Demonstrated commitment to and experience in advancing equity, diversity, inclusion, and belonging
- Commitment to Audubon’s organizational values of care, collaboration, change, integrity, impact, and innovation