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Augusta, Georgia Government

Registration and Records Receptionist

Augusta, Georgia Government

. Keep the workstation/reception area attractive, neat, and clean .

Posted 11/10/2026full-timeAthens • Georgia • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in Microsoft Office Suite, effective communication skills, and the ability to manage confidential information while providing administrative support. Capable of performing data management tasks and maintaining an organized workstation.

Highest-signal resume keywords
Microsoft Office Suite ProficiencyData ManagementConfidentiality ManagementCustomer ServiceBANNER Experience

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Word ProcessingElectronic Data ManagementReport PreparationFile MaintenanceOffice Equipment OperationTranscript ProcessingMFA ResetsDocument DuplicationTelephone CommunicationEmail Management
Soft Skills
Courteous AssistanceAttention to DetailOrganizational SkillsCommunication Skills
Tools & Technologies
Microsoft AccessMicrosoft ExcelMicrosoft PowerPointMicrosoft WordParchment
Certifications & Qualifications
High School DiplomaTechnical College Diploma in Business Administrative Technology or Related Field
Industry Keywords
Administrative SupportConfidential Information HandlingStudent ServicesOffice Management

About the role

Key responsibilities & impact
  • Keep the workstation/reception area attractive, neat, and clean
  • Greet visitors and provide accurate information and courteous assistance
  • Answer telephone calls and registration emails; forward communications and take accurate messages
  • Perform routine word processing and electronic data management tasks
  • Prepare reports and documents as requested by the Director
  • Establish and maintain files as requested by the Director
  • Duplicate, file, and/or mail office documents as requested by the Director
  • Use office equipment safely and maintain it in good operating condition
  • Distribute withdrawal forms, transcript requests, and enrollment verifications with brief explanations
  • Notify the Director of emergencies or incidents during the Director’s absence
  • Maintain confidentiality when handling confidential information
  • Process student passwords and MFA resets
  • Process transcript requests via Parchment
  • Perform other duties as assigned

Requirements

What you’ll need
  • High School diploma or equivalent
  • Technical College Diploma in Business Administrative Technology, Accounting, or related field (preferred)
  • Proficiency with Microsoft Office Suite (Access, Excel, PowerPoint, and Word) strongly preferred
  • Prior BANNER experience is a plus
  • Submit a cover letter, resume/vita, three professional references, and unofficial transcripts
  • Official transcripts required upon an offer of employment
  • Successful completion of credit and/or all appropriate background checks

Benefits

Comp & perks
  • STATE OF GEORGIA BENEFITS PACKAGE
  • Reasonable accommodation during the application and/or screening process for qualified applicants who need it