Commercial Manager – Fixed Term Contract

Aurora Energy Research

. Lead, coach and develop a small team of account managers in Tokyo .

Posted 11/11/2026full-timeTokyo • JapanMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client success, with a strong focus on revenue retention and growth through effective client engagement and relationship management. Proficient in both Japanese and English, capable of navigating complex commercial negotiations and collaborating across teams to drive strategic initiatives.

Highest-signal resume keywords

Fluent Business-Level JapaneseAccount Management ExperienceClient Relationship ManagementRevenue Growth StrategiesSalesforce CRM Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Account ManagementClient SuccessCommercial NegotiationsRevenue ExpansionCross-SellingUpsellingData AnalysisPortfolio ManagementPipeline ForecastingConsultative Selling

Soft Skills

LeadershipCoachingCommunication SkillsOrganizational SkillsRelationship Management

Tools & Technologies

Salesforce CRM

Industry Keywords

DataAnalyticsResearchSaaSEnergy TransitionJapanese Power MarketAPAC Market

About the role

Key responsibilities & impact

Lead, coach and develop a small team of account managers in Tokyo
Own and manage a portfolio of approximately 20 to 25 priority clients in Japan and wider APAC
Drive revenue retention and growth through renewals, price escalation management, cross-selling and upselling
Conduct client engagement activities in Japanese and English, including calls, demonstrations, business reviews and on-site visits
Understand clients’ businesses, investment mandates and decision-making structures to position Aurora’s products effectively
Monitor account health, address retention risks and coordinate resolution of client issues
Lead commercial negotiations and contracting for renewals and expansions
Maintain account activity, pipeline and renewal forecasts in Salesforce CRM
Collaborate with research, product, customer success and APAC commercial teams
Represent Aurora at client meetings, industry events and conferences, including periodic travel
Contribute to commercial planning, product development and go-to-market strategy

Requirements

What you’ll need

Fluent business-level Japanese, both spoken and written, is essential (native or near-native proficiency)
Fluent business English
Minimum of 5 years’ experience in account management, client success, or a similar client-facing commercial role, ideally within a data, analytics, research, or SaaS business
Experience leading, coaching, or mentoring others
Demonstrated ability to manage and grow a portfolio of clients, with a track record of strong retention and revenue expansion
Strong commercial instincts and a consultative approach to client relationships
Excellent relationship management and communication skills, including engagement with senior stakeholders
Highly organised and self-directed
Comfortable operating in a data-heavy, technically complex environment
Motivated by hitting commercial targets
Willingness to contribute beyond core responsibilities
Intellectual curiosity and an interest in the energy transition, the Japanese power market, and Aurora’s client base across APAC
Existing right to work in Japan

Benefits

Comp & perks

The opportunity to substantially influence major decisions in the energy sector
Direct engagement with clients through Aurora conferences, workshops and webinars
The opportunity to grow into a publicly visible industry expert
A fun, collaborative and inclusive international working culture
Commuting allowance
Private medical insurance
Hybrid working arrangements
18 days of annual leave (pro rata) per year
Continuous learning and professional development through Aurora Academy programme
24/7 confidential support through our Employee Assistance Programme (EAP)