Service & Installation Technician

Austco Healthcare

. Install, service, diagnose, troubleshoot and maintain nurse call systems and related technologies .

Posted 10/1/2026full-timeIrving • Texas • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in installing, servicing, and troubleshooting nurse call systems and related technologies, with a strong focus on customer service and effective communication. Proficient in system integration, network topology, and preventative maintenance within healthcare technology environments.

Highest-signal resume keywords

Nurse Call SystemsTroubleshooting SkillsNetwork TopologyElectrical Engineering DegreeCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System IntegrationPreventative MaintenanceTechnical DocumentationEmergency Service WorkOperating Systems

Soft Skills

Problem-Solving SkillsEffective Time ManagementCollaboration

Tools & Technologies

Front-End WorkstationsServersVirtual Environments

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Healthcare TechnologyCustomer InstallationsAs-Built Drawings

About the role

Key responsibilities & impact

Install, service, diagnose, troubleshoot and maintain nurse call systems and related technologies
Commission front-end workstations and servers
Read and interpret existing installations and as-built drawings
Perform preventative maintenance, repair and emergency service work
Work directly with customers to complete installations and service work to a high standard
Collaborate with Project Managers, Service teams and other internal stakeholders
Document completed work, solutions and technical findings to support continuous improvement
Travel regularly to customer sites across the United States
Report to the Service Manager

Requirements

What you’ll need

Associate or Bachelor’s Degree in Electrical Engineering, Computer Science, Software Engineering or equivalent hands-on experience
Experience working with networking, operating systems and system integration
Strong troubleshooting and problem-solving skills
Experience with network topology and virtual environments
Excellent communication and customer service skills
Ability to work independently and manage your time effectively
Flexibility to participate in an on-call roster
Ability to travel to customer sites across the U.S. whenever needed
Valid driver’s license and reliable vehicle
Experience in healthcare technology or nurse call systems is highly regarded

Benefits

Comp & perks

Wellness reimbursement program
Education assistance program
401(k) company match up to 3%
Dependent summer camp reimbursement program
Opportunity to learn and grow within a global business
Supportive, collaborative and passionate team
Technology that genuinely impacts patient care
Variety in your day with hands-on technical work and customer interaction