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Administration Assistant
Austin Health. Provide administration support to Home & Ambulatory Services.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while providing administrative support in healthcare settings. Proficient in managing patient registrations and communications through various systems and channels.
Highest-signal resume keywords
Patient RegistrationTrakCareCernerCustomer Service ExcellenceCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationData EntryAppointment SchedulingTelehealth Coordination
Soft Skills
Highly OrganizedAttention to DetailMulti-taskingProfessional Telephone Techniques
Certifications & Qualifications
National Police CheckWorking With Children Check
Industry Keywords
Home ServicesAmbulatory ServicesHealthcare Administration
About the role
Key responsibilities & impact- Provide administration support to Home & Ambulatory Services.
- Register patients in the TrakCare and Cerner systems, ensuring demographic details are correct and updated.
- Notify patients of cancelled or deferred appointments.
- Send correspondence to patients regarding future appointments.
- Generate and send reminder text messages.
- Organize Telehealth appointments.
Requirements
What you’ll need- Highly organized, with ability to prioritize and multi-task in an extremely busy environment.
- Excellent attention to detail.
- Demonstrated excellence in customer service.
- Well-developed communication skills, including professional telephone techniques.
- Satisfactory National Police Check.
- Working With Children Check if required.
Benefits
Comp & perks- Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
- Discounted fitness memberships.
- Special offers on health insurance.
- Comprehensive wellbeing program.
- Onsite childcare at Austin Hospital.
- Easy access via public transport and car parking options.
- Mentoring and career development opportunities.