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Program Manager
Austral Education Group. Design, plan, and manage all academic, business, and cultural aspects of clients’ travel and virtual itineraries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing high-level relationships and planning academic and business itineraries, ensuring superior client satisfaction through effective communication and organization. Proficient in utilizing tools like G Suite, Slack, and Salesforce to enhance client interactions and program outcomes.
Highest-signal resume keywords
Meeting PlanningClient Relationship ManagementNegotiation SkillsPublic RelationsFluency in English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Itinerary PlanningBusiness DevelopmentProgram MeasurementResearch and Trend AnalysisConference Organization
Soft Skills
Interpersonal SkillsCreativityAttention to DetailPositive AttitudeOrganizational Skills
Tools & Technologies
G SuiteSlackSalesforce
Industry Keywords
Client SatisfactionCultural ActivitiesBusiness ExecutivesUniversity CollaborationNon-Profit Organizations
About the role
Key responsibilities & impact- Design, plan, and manage all academic, business, and cultural aspects of clients’ travel and virtual itineraries
- Arrange company visits and presentations from high-level business executives for student programs visiting Germany
- Schedule creative and academically challenging itineraries based on client requests
- Develop relationships with businesses, universities, government agencies, and non-profit organizations throughout Germany
- Plan itineraries with clients and the commercial manager during proposal and planning stages
- Maintain daily contact with business executives and clients by telephone, email, and face-to-face interaction
- Accompany clients to business meetings and cultural activities
- Facilitate business discussions with university MBA/EMBA students when required
- Research new business trends and contribute ideas
- Measure program success through overall travel and online program outcomes, with focus on client satisfaction
Requirements
What you’ll need- Currently residing in Stuttgart
- University degree or business-related experience
- Strong aptitude in meeting planning, conference organization, public relations, or related experience
- Ability to interact with senior management of international companies
- Expertise in managing high-level relationships
- Highly organized and detail-oriented profile
- Strong negotiation skills
- Ability to work in a fast-paced environment with an emphasis on superior client satisfaction
- Strong communications and interpersonal skills
- Creativity and a positive attitude
- Knowledge of G Suite
- Fluency in English
- Previous experience with Slack and Salesforce desirable
Benefits
Comp & perks- Dynamic and multicultural working experience
- Professional development opportunities
- Work from home
- Close contact with teams in Germany and around the world