Systems & Change Specialist

Australian Red Cross Lifeblood

. Partner with the M & L leadership team to build and strengthen systems thinking, change management and continuous improvement capability across the operating network .

Posted 11/4/2026full-timeWest Melbourne • AustraliaMid-LevelSenior💰 A$147,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in systems thinking and change management, with a strong focus on continuous improvement and stakeholder engagement. Proven ability to drive performance initiatives and deliver results in a highly regulated environment.

Highest-signal resume keywords

Systems Thinking CapabilityChange Management ExpertiseStakeholder Relationship ManagementContinuous Improvement ProgramsComputer Literacy in MS Project, Excel, Word, PowerPoint

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Change ManagementSystems ThinkingPerformance ImprovementOrganisational ChangeAudit InvestigationRoot Cause AnalysisProject PlanningTime ManagementCritical ThinkingAttention to Detail

Soft Skills

Effective CommunicationInterpersonal Relationship DevelopmentCollaborationAdaptabilityDecision Making

Tools & Technologies

MS ProjectExcelWordPowerPoint

Industry Keywords

Highly Regulated EnvironmentSafety and Quality CommitmentPerformance InitiativesStakeholder EngagementOperational Training Model

About the role

Key responsibilities & impact

Partner with the M & L leadership team to build and strengthen systems thinking, change management and continuous improvement capability across the operating network
Drive planning and performance initiatives
Support organisational change
Identify opportunities to improve business systems, processes and operational outcomes
Foster stakeholder relationships to support a consistent national approach to portfolio responsibilities
Ensure effective delivery of agreed work plans, deliverables and timeframes
Lead and support strategic projects and system and process improvements enabling the operational training model
Investigate audit findings and associated requirements, including those arising from TGA audits
Work with audit response teams and stakeholders to identify root causes and develop sustainable solutions addressing systemic issues
Lead continuous improvement programs achieving measurable and sustainable outcomes

Requirements

What you’ll need

Tertiary qualifications or equivalent experience in leading change and driving system wide performance
Proven ability to develop effective interpersonal relationships and consult with external and internal stakeholders
Systems thinking capability or experience delivering system change
Demonstrated experience achieving results through prioritisation, organisation, decision making and time management
Computer literacy and competence in MS Project, Excel, Word and PowerPoint
Effective communication and presentation skills that are collaborative and adaptable
Ability to work autonomously
Attention to detail and critical thinking skills
Experience working within a highly regulated environment
Demonstrated commitment to safety and quality

Benefits

Comp & perks

Ability to purchase additional annual leave
Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
14 weeks paid parental leave for either parent
Dedicated employee assistance program, Sonder, accessible 24/7 from a phone app
Work-from-home flexibility
Superannuation