Senior Manager, Commercial Excellence – PMO

AutoStore™

. Establish and manage an integrated portfolio of strategic commercial and customer journey initiatives .

Posted 9/28/2026full-timeSalem • New Hampshire • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing integrated portfolios of strategic initiatives, establishing governance frameworks, and driving stakeholder engagement to ensure alignment with business objectives. Proven ability to translate strategic goals into actionable programs and measurable outcomes across various commercial functions.

Highest-signal resume keywords

Portfolio ManagementGovernance FrameworksStakeholder EngagementStrategic PlanningProgram Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Enterprise PMOStrategy ExecutionCommercial OperationsProgram LeadershipGovernance EstablishmentPrioritization FrameworksExecutive ReportingPerformance MonitoringPost-Implementation ReviewsWarehouse Automation

Soft Skills

Analytical SkillsProblem-SolvingDecision-MakingFacilitationInfluencing Stakeholders

Certifications & Qualifications

Bachelor’s Degree

Industry Keywords

Logistics3PLCustomer JourneySalesMarketingCustomer SuccessPartner ManagementOperationsData & AnalyticsAI

About the role

Key responsibilities & impact

Establish and manage an integrated portfolio of strategic commercial and customer journey initiatives
Develop governance, intake, prioritization, and portfolio management processes aligned with business priorities
Maintain visibility into objectives, ownership, milestones, dependencies, risks, resource requirements, and expected outcomes
Provide leadership with fact-based recommendations on prioritization, sequencing, investment decisions, and trade-offs
Create and operate governance frameworks, decision-making processes, escalation paths, and review cadences
Prepare executive-level portfolio updates and decision materials
Support annual and quarterly planning by connecting strategic priorities to initiatives
Lead high-priority transformation programs across Sales, Marketing, Customer Success, Partner Management, Product, Operations, IT, Data & Analytics, and AI
Build integrated plans covering business process, technology, data, governance, enablement, communications, and adoption
Manage cross-functional dependencies, risks, decisions, actions, and milestones
Facilitate stakeholder alignment and decision-making from strategy and design through accountable delivery
Ensure initiatives support the target customer journey and commercial operating model globally
Identify duplication, gaps, conflicting priorities, and operational complexity
Drive stakeholder engagement, organizational readiness, and change adoption
Establish portfolio reporting and success metrics focused on business outcomes, value realization, and measurable impact
Monitor performance and recommend acceleration, redesign, consolidation, or closure
Conduct post-implementation reviews and apply lessons learned

Requirements

What you’ll need

7+ years of experience in enterprise PMO, strategy execution, commercial operations, management consulting, or complex program leadership
Strong experience in warehouse automation, logistics, 3PL, or related industries
Proven experience managing portfolios of interconnected initiatives in complex, matrixed organizations
Experience establishing governance, prioritization, executive reporting, and planning frameworks
Strong understanding of commercial organizations and the relationships between sales, marketing, customer success, partner management, operations, product, data, and technology teams
Ability to translate strategic objectives into structured programs, workstreams, and measurable outcomes
Demonstrated success influencing stakeholders and driving alignment without direct authority
Strong facilitation, analytical, problem-solving, and decision-making capabilities
Bachelor’s degree or equivalent professional experience

Benefits

Comp & perks

Comprehensive Medical, Dental, and Vision plans
Health Savings Account (HSA) with a company contribution
Generous Paid Time Off including 12 holidays, paid exercise time, paid volunteer time, and paid parental leave plans for all new parents
Retirement 401(k) plan with employer match and discretionary profit sharing contribution
Educational assistance and professional development programs, including mentorship/coaching programs with external industry leaders
Group Life Insurance
Voluntary Additional Life Insurance
Disability Insurance
Employee Assistance programs