Senior ServiceNow Developer

avacone Switzerland

. Lead development and configuration of ServiceNow solutions aligned with enterprise architecture and platform standards .

Posted 11/4/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in ServiceNow development, including advanced scripting and integration capabilities, while ensuring compliance and performance across implementations. Proven ability to lead technical teams, mentor junior developers, and effectively communicate within cross-functional environments.

Highest-signal resume keywords

ServiceNow Development ExperienceAdvanced JavaScript SkillsITSM ExpertiseAgile Delivery (Scrum)ServiceNow Certifications (CSA, CAD, CIS)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DevelopmentScript IncludesBusiness RulesClient ScriptsUI PoliciesFlow DesignerREST/SOAP APIsMID ServerData ImportsITIL Processes

Soft Skills

Strong Communication SkillsMentoring

Tools & Technologies

ServiceNowService PortalUI BuilderIntegrationHubPerformance Analytics

Certifications & Qualifications

CSACADCIS

Industry Keywords

CMDBCSDMITOMSecOpsGRCHRSDCSMDevOpsCI/CDRelease Automation

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Lead development and configuration of ServiceNow solutions aligned with enterprise architecture and platform standards
Translate business requirements into technical designs, implementation plans, and high-quality deliverables
Develop advanced ServiceNow components, including Script Includes, Business Rules, Client Scripts, UI Policies, UI Actions, Flow Designer/IntegrationHub workflows, ACLs, security configurations, and custom App Engine applications
Build and maintain integrations using REST/SOAP APIs, MID Server, and external authentication mechanisms
Ensure performance, scalability, maintainability, and compliance across ServiceNow implementations
Provide technical leadership in sprint delivery, backlog refinement, and solution reviews
Mentor junior developers and contribute to knowledge sharing and development standards
Support production releases, troubleshoot complex issues, and provide root cause analysis
Maintain high-quality documentation for solutions, configurations, and technical decisions

Requirements

What you’ll need

5+ years of hands-on ServiceNow development experience in complex environments
Strong ServiceNow platform expertise
ITSM (mandatory)
CMDB and CSDM principles
Workflow/Flow Designer
Service Portal / UI Builder (depending on scope)
Advanced JavaScript skills and solid understanding of ServiceNow scripting patterns
Experience designing and implementing enterprise integrations (REST/SOAP, MID Server, data imports)
Strong understanding of ITIL processes and service management operating models
Experience in Agile delivery (Scrum), with proven ability to work in cross-functional teams
Strong communication skills in English (written and spoken)
Preferred: ServiceNow certifications such as CSA, CAD, or CIS
Preferred: Experience with ITOM (Discovery, Service Mapping, Event Management)
Preferred: Experience with SecOps, GRC, HRSD, or CSM
Preferred: Knowledge of ServiceNow Performance Analytics and reporting
Preferred: Experience with DevOps, CI/CD, ATF, and release automation