Senior ServiceNow Developer

avacone Switzerland

. Lead the development and configuration of ServiceNow solutions aligned with enterprise architecture and platform standards .

Posted 11/5/2026full-timeLondon • United KingdomSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in ServiceNow development, including advanced scripting, integration, and compliance with ITIL processes. Proven ability to lead technical teams, mentor junior developers, and deliver high-quality solutions in Agile environments.

Highest-signal resume keywords

ServiceNow Development ExperienceAdvanced JavaScript SkillsITIL Process UnderstandingAgile Delivery ExperienceServiceNow Certifications

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ServiceNow DevelopmentScript IncludesBusiness RulesClient ScriptsUI PoliciesFlow DesignerREST/SOAP APIsMID ServerData ImportsServiceNow Performance Analytics

Soft Skills

Strong Communication Skills

Tools & Technologies

ServiceNowIntegrationHubApp EngineCI/CDDevOps

Certifications & Qualifications

CSACADCIS

Industry Keywords

ITSMCMDBCSDMITOMSecOpsGRCHRSDCSM

Tech Stack

Tools & technologies

ITSMJavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Lead the development and configuration of ServiceNow solutions aligned with enterprise architecture and platform standards
Translate business requirements into technical designs, implementation plans, and high-quality deliverables
Develop advanced ServiceNow components, including Script Includes, Business Rules, Client Scripts, UI Policies, UI Actions, Flow Designer / IntegrationHub workflows, ACLs and security configurations, and custom applications using App Engine and scoped development
Build and maintain integrations using REST/SOAP APIs, MID Server, and external authentication mechanisms
Ensure performance, scalability, maintainability, and compliance across ServiceNow implementations
Provide technical leadership in sprint delivery, backlog refinement, and solution reviews
Mentor junior developers and contribute to knowledge sharing and development standards
Support production releases, troubleshoot complex issues, and provide root cause analysis
Maintain high-quality documentation for solutions, configurations, and technical decisions

Requirements

What you’ll need

5+ years of hands-on ServiceNow development experience in complex environments
Strong ServiceNow platform expertise, including ITSM (mandatory), CMDB and CSDM principles, Workflow/Flow Designer, and Service Portal / UI Builder (depending on scope)
Advanced JavaScript skills and solid understanding of ServiceNow scripting patterns
Experience designing and implementing enterprise integrations using REST/SOAP, MID Server, and data imports
Strong understanding of ITIL processes and service management operating models
Experience in Agile delivery (Scrum), with proven ability to work in cross-functional teams
Strong communication skills in English (written and spoken)
ServiceNow certifications such as CSA, CAD, or CIS are preferred
Experience with ITOM, SecOps, GRC, HRSD, or CSM is preferred
Knowledge of ServiceNow Performance Analytics and reporting is preferred
Experience with DevOps, CI/CD, ATF, and release automation is preferred