Project Manager

Avalon Healthcare Solutions

. Lead and manage multiple complex, cross-functional projects from initiation through delivery .

Posted 10/8/2026full-timeTampa • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex, cross-functional projects within the health plan and benefits management industry, utilizing strong project management frameworks and effective communication skills to ensure successful delivery and stakeholder alignment.

Highest-signal resume keywords

Project ManagementHealth Plan ExperiencePMP CertificationProcess ImprovementMicrosoft Office Proficiency

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project PlanningRisk ManagementData IntegrationClinical PolicyUtilization ManagementWorkflow DevelopmentSOP DevelopmentDocumentationMeeting FacilitationPresentation Skills

Soft Skills

Leadership Without AuthorityProblem-SolvingCommunication SkillsNegotiation SkillsDetail-Oriented

Tools & Technologies

SmartsheetMicrosoft PowerPointMicrosoft ExcelMicrosoft OneNote

Certifications & Qualifications

PMPCAPMSix Sigma

Industry Keywords

Managed CareBenefits ManagementOperational ExcellenceClient ServicesCross-Functional Teams

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead and manage multiple complex, cross-functional projects from initiation through delivery
Lead end-to-end implementation efforts for Laboratory Benefit Management solutions with health plan clients
Direct internal and external cross-functional teams to ensure high-quality, on-time delivery aligned with strategic goals and client expectations
Build working relationships across a matrixed organization and influence without direct authority
Develop and tailor comprehensive project plans and apply appropriate project management frameworks
Create and maintain project documentation, including charters, RAID logs, project plans, milestone charts, WBS, status reports, meeting agendas/notes, and communication plans
Deliver project reporting, including status reports and steering committee presentations
Coordinate interdependent workstreams such as data integration, clinical policy, testing, provider/workforce training, prior authorization, and utilization management
Manage project risks and issues, including mitigation, resolution, and escalation
Facilitate cross-functional problem-solving discussions
Ensure project activities follow internal policies, procedures, and governance standards
Serve as a subject matter expert on Avalon’s programs and support requirements gathering and solution design
Lead or contribute to process improvement initiatives and develop workflows, SOPs, and job aids
Participate in and lead internal projects and cross-organizational initiatives to improve operational excellence and strategic alignment
Communicate with project teams, leadership, and clients throughout the project lifecycle

Requirements

What you’ll need

Minimum of three (3) years of project management business/operations experience
Minimum of one (1) year of experience in the health plan, managed care, or benefits management industry
Bachelor’s degree or at least 10 years of directly applicable work experience in lieu of a degree
Ability to work cross-functionally and with all levels of the organization in a high-visibility individual contributor role
Strong meeting facilitation, presentation, and note-taking skills
Innovative, organized, and detail-oriented
Demonstrated ability to lead teams through problem-solving and creative solutioning
Comfortable with ambiguity and leading to clarity
Excellent written and verbal communication skills
Demonstrated ability to negotiate solutions between stakeholders
Effective leadership without direct authority
Proficiency in Microsoft Office applications, including PowerPoint, Excel, and OneNote
Process improvement and documentation experience
PMP or CAPM certification preferred
Technical (IT) project management experience preferred
Six Sigma certification or other process improvement methodology experience preferred
Account Management/Client Services experience preferred
Smartsheet application experience preferred, including building workspaces, sheets, forms, reports, and dashboards

Benefits

Comp & perks

Remote work eligibility
Quarterly travel to Avalon’s corporate office in Tampa, Florida
Equal Opportunity Employer benefits for veterans and people with disabilities (Vet/Disability)