Project Manager

Avalon Healthcare Solutions

. Lead and manage multiple complex, cross-functional projects from initiation through delivery .

Posted 10/8/2026full-timeTampa • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading complex, cross-functional projects within the health plan and benefits management industry, utilizing strong project management frameworks and effective communication skills. Proficient in process improvement methodologies and capable of delivering high-quality results in a fast-paced environment.

Highest-signal resume keywords

Project ManagementHealth Plan ExperiencePMP CertificationProcess ImprovementMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementData IntegrationClinical PolicyTestingProvider TrainingPrior AuthorizationUtilization ManagementDocumentationRisk ManagementWorkflow Creation

Soft Skills

Meeting FacilitationPresentation SkillsProblem SolvingNegotiationCommunication

Tools & Technologies

Microsoft PowerPointMicrosoft ExcelMicrosoft OneNoteSmartsheet

Certifications & Qualifications

PMPCAPMSix Sigma

Industry Keywords

Health PlanManaged CareBenefits ManagementProcess ImprovementClient Services

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead and manage multiple complex, cross-functional projects from initiation through delivery
Lead end-to-end implementation efforts for Laboratory Benefit Management solutions with health plan clients
Direct cross-functional internal and external teams to ensure high-quality, on-time delivery
Develop and tailor comprehensive project plans using appropriate project management frameworks
Create and maintain project documentation, including Charters, RAID Logs, Project Plans, Milestone Charts, Work Breakdown Structures, Status Reports, Meeting Agendas/Notes, and Communication Plans
Deliver project reporting, including Status Reports and Steering Committee decks
Coordinate and oversee interdependent workstreams such as Data Integration, Clinical Policy, Testing, Provider/Workforce Training, Prior Authorization, and Utilization Management
Communicate with project teams, leadership, and clients
Identify risks, implement mitigation strategies, and manage issue resolution and escalation
Facilitate cross-functional problem-solving discussions
Ensure project activities follow internal policies, procedures, and governance standards
Serve as a subject matter expert on Avalon’s programs and support requirements gathering and solution design
Lead or contribute to internal process improvement initiatives and create workflows, SOPs, and job aids
Participate in and lead internal projects and cross-organizational initiatives

Requirements

What you’ll need

Minimum of three (3) years of project management business/operations experience
Minimum of one (1) year of experience in health plan, managed care, or benefits management industry
Bachelor’s degree or at least 10 years of directly applicable work experience in lieu of a degree
Comfortable in a high-visibility, individual contributor role with the ability to work cross-functionally and with all levels of the organization
Strong meeting facilitation, presentation and note taking skills
Innovative, organized, and detail oriented
Demonstrated ability to lead a team through problem solving and creative solutioning
Comfortable in ambiguity and leading to clarity
Excellent written and verbal communication skills
Demonstrated ability to negotiate solutions between stakeholders
Effective leader without direct authority
Proficient in Microsoft Office applications (PPT, XLS, OneNote)
Process improvement and documentation experience
PMP or CAPM certification preferred
Technical (IT) project management experience preferred
Six Sigma certification or other process improvement methodology experience preferred
Account Management/Client Services experience preferred
Smartsheet application experience preferred (build workspaces: sheets, forms, reports, dashboards)

Benefits

Comp & perks

Remote work eligibility
Quarterly travel to Avalon’s corporate office in Tampa, Florida
Equal Opportunity Employer - Vet/Disability