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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading change management strategies for AI-enabled transformations, particularly within Microsoft technologies. Proficient in stakeholder engagement, training program design, and applying design thinking to enhance organizational readiness and adoption.
Highest-signal resume keywords
Change ManagementMicrosoft TransformationsDesign ThinkingStakeholder EngagementAnalytical Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Change Measurement FrameworksOrganizational Readiness AssessmentTraining Program DesignAI Tools FamiliarityData Analysis
Soft Skills
Exceptional Communication SkillsCoachingFlexibilityRelationship Building
Tools & Technologies
Microsoft Office SuiteMicrosoft CopilotSharePointMicrosoft Teams
Industry Keywords
Management ConsultingOrganizational Change ManagementHuman-Centered ApproachesClient-Facing RolesCross-Functional Collaboration
About the role
Key responsibilities & impact- Lead and deliver organizational change management strategies for AI-enabled workplace transformation programs focused on Microsoft technologies
- Assess organizational readiness and identify gaps in capabilities, culture, and processes
- Facilitate stakeholder engagement, communication planning, and change impact assessments across diverse organizational levels
- Design and facilitate training programs to upskill client workforces and support technology adoption
- Define and implement change measurement frameworks to track adoption, engagement, and business impact
- Collaborate with cross-functional teams to align change strategy, business goals, and technical delivery
- Build trusted relationships with client stakeholders to support program success and long-term transformation
- Coach client team members in change management best practices
- Apply design thinking and human-centered approaches to change planning and solution design
- Navigate ambiguity and adapt change strategies to dynamic client environments and evolving program needs
Requirements
What you’ll need- Minimum 3-5 years in client-facing change management roles
- Prior experience in Microsoft Transformations including AI/Copilot, SharePoint, and Teams migrations
- Demonstrated experience in management consulting, preferably with a global firm
- Familiarity with AI tools and agents, such as Microsoft Copilot
- Comfortable navigating complex, matrixed environments and working across cross-functional teams
- Demonstrated ability to apply design thinking and human-centered approaches to change planning
- Strong analytical skills with experience using data to inform and measure change impacts
- Exceptional verbal and written communication skills, including executive-level storytelling
- Flexible, analytical, AI literate, and effective in dynamic client environments
- Proficient in Microsoft Office Suite and familiar with broader Microsoft ecosystem tools
- Willingness to travel within North America up to 50%
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- Life insurance
- Long-term disability coverage
- 401(k) plan
- Bonus opportunities
- Paid holidays
- Paid time off
