D365 CE Functional Consultant

Avanade

. Design and configure Dynamics 365 CE modules to meet client requirements .

Posted 9/29/2026full-timeUnited StatesMid-LevelSenior💰 $103,550 - $186,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and configuring Microsoft Dynamics 365 Customer Engagement modules, translating business requirements into functional solutions, and providing guidance to junior team members. Strong ability to integrate Dynamics 365 CE with other business applications while ensuring compliance and data governance.

Highest-signal resume keywords

Microsoft Dynamics 365 CE CustomizationBusiness Process AnalysisStakeholder ManagementPower Platform FamiliarityMicrosoft Certifications (MB-210, MB-230, PL-200)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Dynamics 365 CE ModulesCustomization of EntitiesWorkflows and FormsFunctional Specifications WritingData Governance ImplementationIntegration with ERPCRM PrinciplesCustomer Engagement ProcessesSolution ManagementALM and DevOps Practices

Soft Skills

Excellent Communication SkillsPresentation SkillsMentoringStakeholder EngagementTraining and Knowledge Transfer

Tools & Technologies

Power AppsPower AutomateMicrosoft Dynamics 365ERP SystemsBusiness Applications

Certifications & Qualifications

MB-210MB-230PL-200

Industry Keywords

Data GovernanceCompliance PoliciesBusiness Process ImprovementClient AdvisoryProject Lifecycle Management

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Design and configure Dynamics 365 CE modules to meet client requirements
Gather requirements and analyze business processes with stakeholders
Translate business requirements into functional solutions
Provide guidance and mentoring to junior consultants and developers
Customize entities, fields, workflows, and forms
Integrate Dynamics 365 CE with ERP, marketing, service, and other business applications
Advise clients on Dynamics 365 CE best practices and industry standards
Implement data governance, security roles, and compliance policies
Conduct workshops, training sessions, and knowledge transfers
Stay current with Microsoft’s roadmap, new features, and industry trends
Document functional specifications, configuration settings, and system changes
Prepare project status reports and communicate progress
Collaborate with developers, system administrators, and project managers throughout the project lifecycle
Participate in project planning and progress meetings

Requirements

What you’ll need

Strong knowledge of Microsoft Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing, Field Service, etc.)
Hands-on experience customizing Dynamics 365 CE, including entities, forms, views, workflows, and dashboards
Excellent communication and presentation skills
Ability to explain complex technical concepts to non-technical stakeholders
Ability to work directly with business stakeholders to provide functional solutions and best practices
Strong understanding of CRM principles and customer engagement processes
Excellent stakeholder management and communication skills
Experience writing functional specifications and process documentation
Familiarity with Power Platform components, including Power Apps and Power Automate
Appreciation of solution management, ALM, and DevOps practices
Microsoft Certifications such as MB-210, MB-230, or PL-200 preferred

Benefits

Comp & perks

Exceptional development and training (minimum 80 hours per year for training and paid certifications)
Real-time access to technical and skilled resources globally
Dedicated career advisor to encourage your growth
Engaged and helpful coworkers
Medical coverage
Dental coverage
Vision coverage
Life insurance
Long-term disability coverage
401(k) plan
Bonus opportunities
Paid holidays
Paid time off