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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing partner ecosystems and alliances operations, ensuring compliance and effective communication across cross-functional teams. Proficient in process improvement and operational documentation to enhance efficiency in partnership management.
Highest-signal resume keywords
Partner Program SupportMicrosoft Partner Ecosystem KnowledgeProcess Improvement MindsetAnalytical Problem-Solving SkillsClear Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Operational Procedure DocumentationHigh Volume Activity ManagementContract Workflow FamiliaritySales Tagging Process IndustrializationPartner Formation Lifecycle Guidance
Soft Skills
Attention to DetailCustomer-Service MindsetProactive OrganizationResponsiveness Under UrgencyStakeholder Alignment
Tools & Technologies
Power BIMicrosoft ExcelSharePointMicrosoft SystemsPartner Center
Industry Keywords
Partner EcosystemAlliances OperationsCo-Sell ActivitiesInvestment ProgramsLegal Compliance
About the role
Key responsibilities & impact- Triage and coordinate incoming partner-related requests
- Ensure timely follow-up and orchestrate cross-functional actions
- Support Partner Ecosystem and Alliances operations end-to-end
- Manage external and internal potential partnership requests
- Work with legal to drive agreement execution and ensure compliance
- Orchestrate partner training and certification
- Manage partner material updates and releases
- Orchestrate partner investment
- Manage the partner front desk
- Provide guidance on the partner formation lifecycle
- Industrialize the sales tagging process for accurate stakeholder reporting
- Facilitate the Microsoft governance process and legal compliance actions
- Facilitate business rhythm calls with Microsoft regarding Partner Center
- Manage Microsoft Investment, Influence, and Incentive programs
- Manage Microsoft systems and co-sell activities connecting Avanade and Microsoft sellers across the country
- Support sales efforts by leveraging Microsoft programs and advising on incentive structures
- Schedule, coordinate, and navigate escalations with Microsoft
- Identify process bottlenecks and recommend refinements
- Document and improve operational procedures
- Support all aspects of Avanade Alliances Operations
Requirements
What you’ll need- High attention to detail and pride in delivering high-quality work
- Strong customer-service mindset; highly responsive and comfortable working with urgency
- Proven ability to manage a high volume of activities while maintaining accuracy
- Strong analytical and problem-solving skills
- Clear written and verbal communication skills; able to align stakeholders and keep work moving
- Proactive, organized, and able to follow established processes while identifying opportunities to improve them
- Working knowledge of Power BI, Microsoft Excel, and SharePoint (or similar tools)
- Ability to work US Eastern time zone hours three days per week
- Experience supporting partner programs, alliances, or indirect sales motions
- Familiarity with contract or agreement workflows and working with legal or compliance teams
- Knowledge of Microsoft partner ecosystem concepts, including Partner Center and co-sell, or similar partner platforms
- Process improvement mindset with experience documenting and refining operational procedures
Benefits
Comp & perks- Hybrid work arrangement
- Ability to work US Eastern time zone hours three days per week