Technology Account Lead – Retail and Travel

Avanade

. Build trusted client account relationships with Accenture and Microsoft stakeholders and clients .

Posted 9/25/2026full-timeRemote • United StatesSenior💰 $150,000 - $200,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic client relationships and driving growth within the Retail and Travel industries, leveraging Microsoft technology solutions. Proven ability to lead cross-functional teams and implement effective business growth strategies focused on client satisfaction and innovation.

Highest-signal resume keywords

Microsoft Technology Stack FamiliarityStrategic Client Relationship ManagementEnterprise Sales ExperienceMicrosoft CertificationsCross-Functional Team Leadership

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Customer ManagementSales Strategy DevelopmentComplex Solution DeliveryData AnalysisContract ManagementRisk ControlPricing StrategyBusiness Growth PlanningCustomer Renewal StrategiesMicrosoft AI Implementation

Soft Skills

Client Relationship BuildingCommunicationAdvisory SkillsTeam CollaborationCustomer Satisfaction Focus

Certifications & Qualifications

Microsoft Certifications

Industry Keywords

Retail IndustryTravel IndustryService-Based SalesC-Suite EngagementCustomer Outcomes

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Build trusted client account relationships with Accenture and Microsoft stakeholders and clients
Lead sales, revenue, delivery, and client satisfaction for Microsoft-focused deliverables
Create, own, execute, and maintain strategic business growth plans on the Microsoft platform across Retail and Travel accounts
Advise clients and Accenture Account Leadership on Microsoft technology
Build and manage Microsoft relationships with client C-suite stakeholders
Develop and implement relationship management plans for strategic accounts
Identify customer outcomes and needs, introduce internal specialists, and analyze customer data
Develop prescribed solutions and generate new opportunities through partner relationships
Lead and track Microsoft strategy implementation across client accounts
Champion Microsoft AI and innovation within Accenture account plans
Direct cross-functional teams designing complex Microsoft solutions
Oversee pricing strategies, contract terms, and risk controls for bids and RFPs
Identify opportunities to expand customers’ Microsoft footprint
Develop and execute customer renewal strategies
Support customer satisfaction, loyalty, and organizational resource planning

Requirements

What you’ll need

Education and/or experience in the Retail and Travel Industries
7+ years of customer management and/or enterprise sales experience
Demonstrated success managing strategic client relationships and driving growth in a service-based sales environment
7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy
Familiarity with the Microsoft technology stack
Microsoft certifications strongly preferred
5+ years of experience working with the required industry verticals
Ability to articulate Microsoft’s specific differentiation story within those industries in relation to at least one other major cloud provider

Benefits

Comp & perks

Medical coverage
Dental coverage
Vision coverage
Life insurance
Long-term disability coverage
401(k) plan
Bonus opportunities
Paid holidays
Paid time off