Quality Coordinator

Avantpage Translations

. Develop and maintain quality plans for assigned accounts, translating client requirements into clear review criteria, responsibilities, and checkpoints .

Posted 10/9/2026contractRemote • MexicoMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and maintaining quality plans, coordinating quality processes, and conducting root cause analyses within the translation and localization industry. Proficient in using Power BI and Excel for data analysis and reporting, with a strong focus on automation and workflow improvement.

Highest-signal resume keywords

Quality Process CoordinationRoot Cause AnalysisPower BI ProficiencyCAT Tools ExperienceAutomation and AI Implementation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Quality ManagementData AnalysisRoot Cause AnalysisQuality AssuranceWorkflow AutomationTranslation Management SystemsDTP QA WorkflowsLinguistic ReviewDashboard MaintenanceClient Communication

Soft Skills

Problem SolvingCollaborationResourcefulnessOrganizational SkillsCommunication

Tools & Technologies

Power BIExcelPhrasePower AutomateCAT Tools

Industry Keywords

Translation IndustryLocalization IndustryQuality Assurance WorkflowsHealthcare ClientsGovernment ClientsRegulated EnvironmentsAccessibility Quality Practices

About the role

Key responsibilities & impact

Develop and maintain quality plans for assigned accounts, translating client requirements into clear review criteria, responsibilities, and checkpoints
Coordinate quality processes with PMs, PCs, internal and external linguists, DTP teams, QA specialists, and team leads
Participate in client meetings and quality escalations, communicating findings and proposed actions clearly in English
Lead root cause analyses and coordinate corrective and preventive actions, following up on implementation and effectiveness
Monitor quality results and provider performance, identify trends, and coordinate training or feedback to address gaps
Maintain and improve quality dashboards and reports using Power BI and Excel
Manage quality resources and automated QA rules within CAT/TMS platforms, particularly Phrase
Identify opportunities to simplify workflows and reduce repetitive work through automation and AI, verifying outputs before implementation
Document improvements and help colleagues adopt and maintain them, coordinating with Innovation when additional technical support is needed
Report to the Quality Manager

Requirements

What you’ll need

At least 3 years of experience coordinating or managing quality processes in the translation or localization industry
Experience developing quality processes, conducting root cause analyses, and coordinating corrective and preventive actions
Understanding of translation, linguistic review, DTP, and layout QA workflows
Advanced spoken and written English, with the ability to communicate independently with clients
Hands-on Power BI experience and strong Excel skills for data analysis, reporting, and dashboard maintenance
Professional experience with CAT tools and translation management systems
Phrase is strongly preferred; comparable platforms will also be considered
Practical experience using AI and automation tools to improve workflows
Resourceful approach to problem solving, ability to investigate unfamiliar tools, organize competing priorities, and collaborate across teams
A degree in Translation, Linguistics, Quality Management, or a related field, or equivalent relevant experience
Experience with Power Automate or comparable workflow automation tools is nice to have
Experience supporting healthcare or government clients, or other regulated environments is nice to have
Knowledge of accessibility quality practices or alternative formats, including accessible PDFs, large print, or braille is nice to have

Benefits

Comp & perks

Remote role within a global, multicultural team
Professional development and training in localization, quality management, and technology
Opportunity to improve quality processes and support colleagues across the team