Senior Infrastructure and Operations Technical Lead

AVANTTi

. Classify and prioritize incidents, requests, and changes; assign ownership, define response timelines, and escalate as needed .

Posted 10/31/2026full-timeRemote • BrazilSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in Windows Server administration, SQL Server operations, and incident management within regulated environments. Proficient in operational automation using PowerShell and managing complex incidents while ensuring compliance and documentation.

Highest-signal resume keywords

Windows Server AdministrationSQL Server OperationsActive Directory ManagementOperational Automation with PowerShellIncident Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Windows ServerSQL ServerIISActive DirectoryDNSGPONetwork SegmentationOperational AutomationIncident PrioritizationDocumentation

Soft Skills

Problem-SolvingCollaborationCommunication

Tools & Technologies

AWSMicrosoft 365Google Workspace

Industry Keywords

Regulated EnvironmentsAuditsRFPsPenetration TestingLegacy Applications

Tech Stack

Tools & technologies

AWSDNSSQL.NET

About the role

Key responsibilities & impact

Classify and prioritize incidents, requests, and changes; assign ownership, define response timelines, and escalate as needed
Support Windows Server, directory services, and policies, helping ensure the availability, capacity, updating, and configuration of environments
Investigate application, operating system, database, network, and integration failures using logs, metrics, and timelines
Support SQL Server at the infrastructure and diagnostic level, including connectivity, services, jobs, capacity, backup, and coordinated restoration
Plan the provisioning of production, project, staging, and development environments, including requirements, testing, maintenance windows, and rollback plans
Coordinate operations support with projects and third parties, including overnight routines, import bots, overnight updates, and the evolution of Risk infrastructure
Execute or coordinate hardening, server and domain rebuilds, centralized authentication, segmentation, and privileged access
Document operations, root causes, action plans, and knowledge transfer to reduce recurrence

Requirements

What you’ll need

Hands-on administration and troubleshooting of Windows Server in corporate environments
Operations and diagnostics for IIS and web applications, including logs, application pools, services, certificates, and dependencies
Active Directory, DNS, and GPO: access management, policies, and authentication investigation
Operational experience with SQL Server and sound judgment regarding when to engage a DBA
Experience handling complex incidents, prioritization, controlled changes, documentation, and third parties
Experience in regulated environments, audits, RFPs, and evidence preparation for penetration testing
Operational automation with PowerShell and infrastructure as code
Network segmentation, VPN, hardening, and privileged access management
AWS, Microsoft 365, and Google Workspace
Legacy .NET/IIS applications, overnight processing, and multiple environments