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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong expertise in IT Service Management, including Service Lifecycle Management and Continuous Service Improvement, while effectively coordinating stakeholders and facilitating agile practices. Proficient in financial oversight for IT services and adept at translating business needs into actionable technical priorities.
Highest-signal resume keywords
IT Service ManagementFinancial ForecastingAgile Team CoachingStakeholder ManagementSaaS Solutions (Workday)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Service Lifecycle ManagementContinuous Service ImprovementBudgetingCost ControlBacklog ManagementIncident CoordinationChange ManagementRelease ManagementTechnical UpgradesData Integration
Soft Skills
Clear CommunicationProactive Problem-SolvingCollaboration
Tools & Technologies
WorkdayDatabricksCloud PlatformsAI Solutions
Industry Keywords
HR ApplicationsService GovernanceVendor ManagementLifecycle ManagementData Flows
Tech Stack
Tools & technologiesCloudITSM
About the role
Key responsibilities & impact- Support the Product Owner in managing and developing IT services within the HR landscape
- Drive service management activities, including lifecycle planning, service improvement, and operational follow-up
- Follow up on budgets, forecasts, and cost control for IT services and help create financial visibility
- Act as Team Coach and facilitate agile ceremonies to support flow, collaboration, and team progress
- Support backlog management and translate business needs into technical activities and priorities
- Coordinate stakeholders across business, IT, suppliers, and delivery teams
- Coordinate incidents, changes, releases, technical upgrades, and other operational activities
- Contribute to governance, operation, and lifecycle management for production solutions
- Support initiatives connected to data platforms, AI solutions, integrations, and HR applications
Requirements
What you’ll need- Strong experience in IT service management, service lifecycle management, and continuous service improvement
- Experience in financial follow-up, forecasting, budgeting, and cost control for IT services
- Experience working as a Team Coach, facilitating agile ceremonies, and supporting backlog management
- Strong stakeholder management skills and ability to coordinate activities across business, IT, suppliers, and delivery teams
- Experience coordinating incidents, changes, releases, technical upgrades, and operational activities
- Good understanding of SaaS solutions, especially Workday, including service governance, integrations, vendor management, security, and lifecycle considerations
- Broad technical understanding of cloud platforms, applications, integrations, data flows, and modern IT environments
- Understanding of Workday and its integration possibilities
- Understanding of Databricks and modern data platforms
- Understanding of AI solutions and their lifecycle
- Ability to support the Product Owner in translating business needs into technical activities, priorities, and service improvements
- Clear communication, structured and proactive problem-solving, and ability to work well with others
- Ability to drive activities independently through completion
Benefits
Comp & perks- Permanent employment at Avaron AB
- Occupational pension
- Wellness allowance of SEK 5,000 per year