Manager

AVC

. Oversee day-to-day floor operations .

Posted 10/14/2026full-timeMackay • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership and communication skills while overseeing daily operations in a hospitality environment. Ensures compliance with RSA and other obligations, while maintaining high standards of guest service and team motivation.

Highest-signal resume keywords

LeadershipCommunication SkillsRSA CertificationGuest Service ManagementProblem Resolution

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Team MotivationSolutions-FocusedProactive ApproachCalm Under Pressure

Certifications & Qualifications

Current RSA

Industry Keywords

HospitalityDuty ManagerGuest FeedbackComplianceCash Handling

About the role

Key responsibilities & impact

Oversee day-to-day floor operations
Lead, support and motivate the team during your shift
Ensure high standards of guest service, presentation and compliance
Manage guest feedback and resolve issues professionally
Support cash handling, reporting and venue security procedures
Ensure RSA and other compliance obligations are met at all times
Work closely with the Venue Manager and broader leadership team

Requirements

What you’ll need

Previous experience in a Duty Manager or supervisory hospitality role
Current RSA
Strong leadership and communication skills
Ability to stay calm and solutions-focused during busy periods
Flexibility to work a rotating roster including weekends and nights
A proactive, hands-on approach and genuine passion for hospitality

Benefits

Comp & perks

Competitive salary package
Career progression opportunities across Australian Venue Co. venues
Staff discounts across food and beverage
Supportive, energetic team culture
Ongoing training and leadership development