Digital Workplace Architect

Avenga

. Own the enterprise-wide Digital Workplace target architecture for a leading European telecom operator .

Posted 11/9/2026full-timeBelgrade • SerbiaSeniorLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Digital Workplace architecture, including Microsoft 365 collaboration, endpoint management, and Zero Trust security. Proven ability to define strategies, manage complex projects, and mentor teams while ensuring compliance and enhancing employee experience in hybrid environments.

Highest-signal resume keywords

Digital Workplace ArchitectureMicrosoft Intune ExpertiseZero Trust Security ImplementationMicrosoft 365 Architecture KnowledgeStakeholder Management Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Workplace StrategyEndpoint ManagementMicrosoft 365 CollaborationAzure Virtual DesktopWindows AutopilotPowerShell AutomationMicrosoft Graph APIMacOS ManagementServiceNow IntegrationArchitecture Frameworks

Soft Skills

Excellent CommunicationDocumentation SkillsInfluencing Without AuthorityMentoringNegotiation Skills

Tools & Technologies

Microsoft 365Microsoft Defender for EndpointMicrosoft PurviewNexthink1EZscalerNetskopeMECM/SCCMJamfCitrix

Certifications & Qualifications

Microsoft Certified: Cybersecurity Architect ExpertEndpoint Administrator AssociateEnterprise Administrator Expert

Industry Keywords

Telecom Industry ExperienceEnd-User ComputingHybrid EnvironmentDigital Employee ExperienceCompliance Standards

Tech Stack

Tools & technologies

AzureCitrixCloudCyber SecurityITSMJamfMacOSServiceNow

About the role

Key responsibilities & impact

Own the enterprise-wide Digital Workplace target architecture for a leading European telecom operator
Define the strategy, principles, standards, reference architectures and modernization roadmap for end-user computing, endpoint management, Microsoft 365 collaboration, virtual desktops and application delivery across Windows, macOS and cloud-native platforms
Turn business, employee and security needs into practical target architectures and investment priorities
Reduce complexity, risk and total cost of ownership
Work closely with Enterprise Architecture, Security, Identity, Networks, Cloud, Operations, People teams and vendors
Deliver a secure, resilient and consistent employee experience in a hybrid environment
Define and evolve Digital Workplace strategy, target-state architecture and transition roadmaps
Cover cloud adoption, platform rationalization, legacy decommissioning and sustainable device lifecycle management
Design architecture patterns and guardrails for workplace devices, endpoint management, Microsoft 365 productivity and collaboration, application delivery, VDI/DaaS, meeting-room technology and service integration
Act as design authority by reviewing solution designs, assessing deviations, recording architecture decisions and guiding solution architects and engineering teams
Embed Zero Trust, data protection, compliance, accessibility and resilience-by-design into workplace services
Drive a standard-first, fit-to-standard approach using Microsoft and vendor capabilities before custom development
Lead responsible adoption of AI in the workplace, including Microsoft 365 Copilot governance, data readiness and security
Use DEX telemetry and incident trends to reduce friction, recurring incidents and technical debt
Contribute to business cases and investment decisions
Explain architecture clearly to executives and non-technical stakeholders
Mentor architects and engineers
Negotiate with vendors and partner domains

Requirements

What you’ll need

10+ years in Digital Workplace, end-user computing, enterprise architecture or workplace technology leadership
A Bachelor’s degree in IT, Computer Science or a related field
Deep expertise in Microsoft Intune and modern endpoint management
Experience with Windows Autopilot, compliance and configuration policies, app deployment, and co-management with MECM/SCCM
Strong Microsoft 365 architecture knowledge across Exchange Online, Teams including Teams Rooms, SharePoint Online and OneDrive, plus tenant governance
Solid Microsoft Entra ID experience with Conditional Access, identity protection, hybrid identity and device-based access
Hands-on knowledge of Zero Trust security for the workplace, Microsoft Defender for Endpoint, Microsoft Purview, DLP, Information Protection, compliance, and secure access in hybrid/cloud environments
Experience with Azure Virtual Desktop, Windows 365, Citrix or Omnissa Horizon, and app packaging using MSIX and Win32
macOS management in the enterprise using Intune for macOS and/or Jamf
Ability to define target operating models, lifecycle management, service reliability and supportability standards
Excellent communication, documentation and stakeholder management skills, with ability to influence without direct authority
Fluent English
Telco industry experience highly desired
Experience with Microsoft 365 Copilot rollout and AI governance
Experience with Digital Employee Experience platforms such as Nexthink or 1E
Automation with PowerShell and Microsoft Graph API
ITSM integration using ServiceNow and self-service enablement
Experience with SASE/SSE solutions such as Zscaler or Netskope and network-aware workplace design
Knowledge of architecture frameworks such as TOGAF
Certifications such as Microsoft Certified: Cybersecurity Architect Expert, Endpoint Administrator Associate or Enterprise Administrator Expert are nice-to-have

Benefits

Comp & perks

Equal opportunities regardless of race, ethnicity, gender identity, sexual orientation, disability, age, religion, or any other characteristic
Respectful environment where everyone can be themselves, share their ideas, and feel that they belong