EHR Application Principal Trainer

Avera McKennan Hospital & University Health Center

. Design, develop, maintain, and continuously improve role-based application training curriculum and supporting materials for assigned EHR and healthcare information system applications .

Posted 11/6/2026full-timeUnited StatesLead💰 $67,080 - $100,880 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and delivering role-based application training for EHR and healthcare information systems, with a focus on curriculum design, user analysis, and training optimization. Proficient in collaborating with stakeholders and utilizing feedback to enhance training effectiveness and maintain compliance with healthcare regulations.

Highest-signal resume keywords

EHR Training ExperienceEpic CertificationCurriculum DevelopmentApplication SupportHealthcare Information Systems

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Curriculum DesignTraining Material DevelopmentWorkflow AnalysisTraining Environment ManagementApplication TestingTechnical TrainingAdult Learning PrinciplesScenario DevelopmentAssessment AnalysisChange Control Participation

Soft Skills

Effective CommunicationTeam CollaborationProblem SolvingConfidentiality MaintenanceStakeholder Engagement

Tools & Technologies

Learning Management SystemsTraining Delivery ToolsEHR ApplicationsVirtual Training PlatformsAssessment Tools

Certifications & Qualifications

Epic Principal Trainer CertificationAdditional Epic Certification

Industry Keywords

Healthcare OperationsClinical InformaticsApplication ImplementationCompliance StandardsCMSThe Joint CommissionDHHSOSHA

About the role

Key responsibilities & impact

Design, develop, maintain, and continuously improve role-based application training curriculum and supporting materials for assigned EHR and healthcare information system applications
Participate in application workgroups, change control discussions, upgrade planning, release reviews, testing activities, and optimization initiatives
Analyze end-user roles, application access, workflows, and training requirements to maintain application-specific course catalogs and support training assignments
Facilitate curriculum review with subject matter experts, informatics application teams, and operational stakeholders
Build, validate, test, maintain, and troubleshoot training environments, training patients, exercises, and scenario data
Deliver instructor-led, virtual, recorded, and targeted one-on-one application training
Review learner feedback, assessment results, help desk trends, workflow issues, and stakeholder input to identify training gaps and improve training
Provide application-specific guidance, workflow reinforcement, refresher training, and post-training support
Escalate application build, configuration, access, or workflow issues to appropriate IT teams
Prepare training materials, records, delivery tools, and required technology
Partner with system-wide learning resources when learning platforms, templates, or reporting are required
Manage curriculum development, upgrade, optimization, and training readiness deliverables
Maintain curriculum trackers, training environment checklists, course documentation, and related artifacts

Requirements

What you’ll need

Bachelor's in related area (preferred)
Three years of related experience in EHR training, application support, healthcare information systems, clinical informatics, healthcare operations, technical training or instructional design
Experience developing role-based technical training materials, workflow scenarios, tip sheets, exercises, and adult-learning based application content
Experience working with Epic, electronic health records, healthcare information systems, clinical/business workflows, or application implementation and optimization activities
Epic Principal Trainer certification for assigned application may be required or willingness to obtain within established time frame
Additional Epic certification, training environment build experience, or application-specific certification
Ability to work the specified hours
Visual acuity adequate to perform position duties
Ability to communicate effectively, hear, understand, and distinguish speech and other sounds
Ability to maintain confidentiality
Ability to work effectively in a team environment
Compliance with applicable safety principles, laws, regulations, and standards, including CMS, The Joint Commission, DHHS, and OSHA if applicable

Benefits

Comp & perks

PTO available day 1 for eligible hires
Up to 5% employer matching contribution for retirement
Career development guided by hands-on training and mentorship
Equal opportunity employment
Reasonable accommodations for individuals with disabilities