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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in systems administration and network management, with a strong focus on cybersecurity practices, incident response, and compliance. Proficient in providing end-user support and collaborating across departments to enhance operational efficiency.
Highest-signal resume keywords
Systems AdministrationNetwork ManagementCybersecurity PracticesWindows ServerMicrosoft 365 Tenant Administration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Systems AdministrationNetwork ManagementWindows ServerMicrosoft 365 Tenant AdministrationEntra IDVirtualizationLAN/WANRouting/SwitchingFirewallsEndpoint Management
Soft Skills
Strong Troubleshooting SkillsClear Written CommunicationClear Verbal CommunicationCustomer-Service OrientationCollaboration Across Departments
Tools & Technologies
VPNWirelessAuthentication ServicesDigital ForensicsTechnical Remediation
Certifications & Qualifications
CompTIA Security+Microsoft AZ-104Cisco CCNA
Industry Keywords
CybersecurityIncident ResponseCompliance RequirementsAudit ProcessesGCC High
Tech Stack
Tools & technologiesCyber SecurityFirewallsSwitching
About the role
Key responsibilities & impact- Maintain secure, reliable, and efficient operation of AVIAN’s systems and networks
- Monitor, maintain, and optimize enterprise systems and network infrastructure, including servers, switches, firewalls, endpoints, VPN, wireless, and authentication services
- Conduct routine health checks, patching, upgrades, and configuration changes
- Support cybersecurity policies and procedures
- Assist with discovery, verification, and documentation of cyber incidents
- Execute remediation steps during IT incidents and support digital forensics and technical remediation efforts
- Apply corrective actions related to vulnerabilities, configuration drift, audit findings, and compliance requirements
- Administer hardware and software asset lifecycle activities
- Serve as the primary point of contact for employee helpdesk requests
- Provide end-user support for account management, access, device setup, and troubleshooting
- Collaborate with HR/Ops and Security on onboarding and offboarding
- Maintain technical documentation and contribute to audit preparation materials
- Report recurring issues, risks, and infrastructure needs to IT leadership
- Recommend continuous improvements to systems and processes
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Cybersecurity, or related, or an equivalent combination of education, professional training, and/or work experience
- 3+ years’ experience in systems administration and network management within enterprise environments
- Hands-on experience with Windows Server, Microsoft 365 Tenant Administration, Entra ID, virtualization, LAN/WAN, routing/switching, firewalls, and endpoint management
- Understanding of cybersecurity practices, incident response workflows, and security compliance
- Strong troubleshooting skills
- Ability to collaborate across departments
- Clear written and verbal communication
- Customer-service orientation
- U.S. Citizenship is required
- Preferred: experience in GCC High or other secure/government tenant environments
- Preferred: certifications such as CompTIA Security+, Microsoft AZ-104, or Cisco CCNA
- Preferred: familiarity with digital forensics, audit processes, and remediation activities
Benefits
Comp & perks- Employee ownership
- Medical, dental, and vision coverage
- Telemedicine services
- TRICARE supplement for veterans
- Flexible and paid time off
- 11 paid holidays
- Paid sick leave
- Maternity and bonding leave
- Military training leave
- Community initiatives and employee engagement opportunities
