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Sales Support Manager
Aviso Wealth. Supervise the Sales Associate team and ensure efficient, high-quality work output .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in sales support processes and strategies, with a strong focus on team leadership, coaching, and performance optimization. Proficient in sales data analysis and reporting, with a solid understanding of industry regulations and compliance requirements.
Highest-signal resume keywords
Sales Support ProcessesTeam LeadershipSales Data AnalysisCanadian Securities Course (CSC)Customer Service Orientation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales SupportSales Data AnalysisProcess OptimizationEvent CoordinationMicrosoft ExcelMicrosoft WordReportingProblem-SolvingTime ManagementMultitasking
Soft Skills
Communication SkillsOrganizational SkillsAttention to DetailInitiativeAdaptability
Certifications & Qualifications
Canadian Securities Course (CSC)
Industry Keywords
Financial IndustrySales AssociateSales ProcessesCompliance RequirementsBilingual French
About the role
Key responsibilities & impact- Supervise the Sales Associate team and ensure efficient, high-quality work output
- Collaborate with the Director, Inside Sales, on recruiting, hiring, and onboarding sales support talent
- Implement best practices and procedures to optimize processes and team performance
- Provide coaching and professional development for the Sales Associate team
- Coordinate and manage sales events across the country, including logistics, promotions, and post-event analysis
- Oversee sales and activity reporting and present updates to senior management
- Identify areas for improvement
- Build relationships with sales, marketing, and service center teams to support seamless sales processes
Requirements
What you’ll need- Post-Secondary education in Business Administration, or related field
- Minimum 5-7 years of experience in the financial industry, with a proven track record in sales support or a related role
- Successful completion of the Canadian Securities Course (CSC) is highly preferred
- Solid understanding of sales support processes, strategies, and best practices
- Exceptional attention to detail
- Strong verbal and written communication skills
- Strong organizational and time management skills
- Advanced proficiency in Microsoft Excel and Word, with expertise in sales data analysis and reporting
- Ability to work independently and as part of a team
- Initiative and adaptability
- Outstanding customer service orientation and problem-solving skills
- Ability to multitask and manage multiple projects and responsibilities
- Familiarity with industry regulations and compliance requirements
- Fluent English communication required
- Bilingual French skills are an asset
Benefits
Comp & perks- Competitive compensation package that rewards and recognizes individual contributions
- Excellent health, dental and insurance benefits
- Generous vacation time
- Fitness benefit
- Parental leave top-up options
- Matching contributions to our retirement program
- Learning & development opportunities
- Education assistance program
- Regular social events to foster teamwork