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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, maintaining, and optimizing Epic applications while providing ongoing support and technical guidance. Proficient in analyzing clinical workflows and collaborating with stakeholders to implement effective solutions aligned with organizational needs.
Highest-signal resume keywords
EpicCare Ambulatory CertificationEpic Security CertificationEpic Kaleidoscope CertificationApplication TroubleshootingClinical Workflow Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Application SupportSystem OptimizationConfigurationTestingImplementation
Soft Skills
CollaborationProblem-SolvingCommunication
Tools & Technologies
Epic ApplicationsDocumentation Tools
Certifications & Qualifications
EpicCare Ambulatory CertificationEpic Security CertificationEpic Kaleidoscope Certification
Industry Keywords
Healthcare EnvironmentOutpatient RehabilitationDermatologyBones Epic Knowledge Tracks
About the role
Key responsibilities & impact- Troubleshoot, maintain, optimize, and provide ongoing support for existing Epic applications
- Resolve complex application issues and ensure reliable system performance
- Design, build, test, implement, and support new application functionality and modules
- Collaborate with business owners, vendors, and technical teams to deliver effective solutions
- Analyze clinical and operational workflows and evaluate business requirements
- Recommend system enhancements aligned with organizational policies and operational needs
- Support application initiatives, upgrades, security efforts, system optimization projects, and module implementations
- Maintain accurate documentation and testing activities
- Develop expertise across assigned Epic applications
- Provide technical guidance, issue resolution, and production support for end users and stakeholders
Requirements
What you’ll need- EpicCare Ambulatory Certification
- Epic Security certification or relevant Security experience is preferred
- Epic Kaleidoscope certification or experience is preferred
- Knowledge of Outpatient Rehabilitation, Dermatology, and Bones Epic Knowledge Tracks is preferred
- Experience supporting Epic clinical applications, application troubleshooting, configuration, testing, implementation, and optimization
- Understanding of clinical workflows, business analysis, and application support within a healthcare environment
- Ability to work Monday to Friday, 8:00 am to 5:00 pm, with some additional hours as needed
Benefits
Comp & perks- Group Medical
- Dental
- Vision
- Life insurance
- Retirement Savings Program
- PSL