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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in designing, building, and implementing Epic clinical application systems tailored for research workflows, with a strong focus on user support, testing, and documentation. Proficient in customizing Epic workflows and optimizing clinical processes to enhance efficiency and usability.
Highest-signal resume keywords
Epic Research CertificationAdvanced Build Experience in SmartTexts and SmartToolsProficiency in Customizing Epic WorkflowsStrong Analytical and Documentation SkillsExperience in System Testing and Evaluation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic Clinical Application DesignWorkflow OptimizationSmartForms DevelopmentMyChart CustomizationRisk and Impact AnalysisTest Scenario DevelopmentSystem Functionality TestingQuality AssuranceUser Support and TrainingReporting and Documentation
Soft Skills
CollaborationCustomer ServiceTroubleshootingAnalytical ThinkingCommunication
Tools & Technologies
Epic SystemsSmartSetsOrderSetsBest Practice AdvisoriesDoc FlowsheetsWorkflow Engine RulesReporting WorkbenchMyChart QuestionnairesFacility StructureOncology Research Studies
Certifications & Qualifications
Epic Research CertificationAmbulatory Certifications
Industry Keywords
Clinical Research WorkflowsUser AdoptionResearch Study ManagementEnrollment InterfacesClinical Applications
About the role
Key responsibilities & impact- Design, build, test, and implement Epic clinical application systems supporting clinical research workflows
- Collaborate with clinicians, clinical research coordinators, and the research community to customize Epic for research needs
- Prepare specifications covering clinical processes, information flow, and risk and impact analysis
- Refine documentation, workflows, and configurations to improve efficiency and usability
- Design and maintain SmartForms, MyChart Recruitment Messages, and e-Consents
- Configure and optimize Best Practice Advisories, SmartSets, and OrderSets
- Resolve research end-user issues and coordinate with technical teams to address root causes
- Provide customer service, troubleshooting, maintenance, and ongoing support for Research Study Management and Enrollment interfaces
- Identify risks in research-related processes and implement Epic-based mitigation solutions
- Develop test scenarios and conduct rigorous testing to verify system functionality and operational requirements
- Support user adoption of software tools
Requirements
What you’ll need- 3-5 years of related work experience
- Epic Research certification
- Broad and/or in-depth knowledge of 1-2 clinical applications specialty areas, including design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation
- Advanced build experience in SmartTexts templates and SmartTools, Doc Flowsheets, Order Transmittal, OrderSets and SmartSets, Workflow Engine Rules, Role/Menu/Activity/Navigator setup, MyChart Questionnaires, Preference Lists, Facility Structure, Oncology Research Studies, Reporting Workbench, and Synopsis and Radar Dashboards
- Proficiency in customizing Epic workflows, security templates, user workspaces, and dashboards for research requirements
- Strong analytical, documentation, and reporting skills
- Ability to design and execute tests, analyze system performance data, and produce substantive reports
- Ambulatory certifications are preferred
- Must be located in the United States
Benefits
Comp & perks- Group Medical
- Dental
- Vision
- Life insurance
- Retirement Savings Program
- PSL
- Remote work
- 40 hours/week
- W2 employment