Senior Service Quality Program Manager

Avispa

. Lead project management for global sales readiness programs, developing plans and timelines, owning milestone completion, and proactively identifying, communicating, and mitigating project risks .

Posted 10/28/2026full-timeRemote • California • United StatesSenior💰 $55 - $85 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in project management and sales readiness, with a strong focus on developing communication plans, measuring program success, and coordinating learning initiatives. Proven ability to lead multiple projects, analyze business impacts, and maintain executive presence.

Highest-signal resume keywords

Project ManagementSales ReadinessPMP CertificationLearning Management Systems (LMS)SharePoint

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementSales ReadinessAnalytical SkillsProgram MeasurementRisk MitigationTimeline DevelopmentMilestone CompletionContent ManagementLogistical SupportCommunication Planning

Soft Skills

Executive PresenceAccountabilityCollaborationLeadershipProblem-Solving

Tools & Technologies

Learning Management Systems (LMS)SharePointDashboard Tools

Certifications & Qualifications

PMP Certification

Industry Keywords

Sales Readiness ProgramsGlobal SalesLearning and DevelopmentManagement ConsultingProject Coordination

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead project management for global sales readiness programs, developing plans and timelines, owning milestone completion, and proactively identifying, communicating, and mitigating project risks
Create and execute sales readiness communication plans
Own the team's microsites, including type, branding, and keeping content current
Build and publish a dashboard of program success, measuring and tracking progress, identifying misses, and creating plans to improve
Provide coordination and logistical support for learning programs such as offsites, summits, and kick-offs
Find opportunities for synergy and leverage across global sales readiness
Take ownership of broad tracks of work

Requirements

What you’ll need

6+ years of project management experience
6+ years of experience in a sales closing role, sales readiness, learning and development, or management consulting
Bachelor's degree
PMP certification is preferred
An analytical approach to understanding the business impact of sales readiness programs is preferred
Experience leading multiple projects and meeting deadlines with little supervision is preferred
Strong executive presence, including the ability to set clear expectations and hold coworkers accountable for commitments, is preferred
Experience with an LMS and SharePoint is preferred

Benefits

Comp & perks

Group Medical
Dental
Vision
Life insurance
Retirement Savings Program
W2 employment
40 hours/week
Remote work / telecommuting 100% of the time