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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates foundational technical support capabilities, including hardware and software installation, troubleshooting, and operating system configuration. Possesses strong interpersonal communication skills and the ability to collaborate effectively within a team environment.
Highest-signal resume keywords
Windows Operating SystemLinux Operating SystemHardware InstallationSoftware InstallationTechnical Support
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical SupportTroubleshootingDiagnosticsOperating System ConfigurationNetworking Knowledge
Soft Skills
Interpersonal CommunicationProactivityTeam CollaborationResponsibility
Tools & Technologies
Service Desk SystemPrintersPeripherals
Industry Keywords
IT SupportOnboardingAsset Management
Tech Stack
Tools & technologiesLinux
About the role
Key responsibilities & impact- Provide technical support to employees during onboarding and their daily activities
- Assist with resolving hardware, software, and connectivity incidents
- Support the installation and configuration of operating systems, printers, and peripherals
- Log and track technical support tickets in the service desk system
- Contribute to the standardization and organization of IT assets
- Support the team in maintaining the technology environment
Requirements
What you’ll need- Basic knowledge of Windows and/or Linux operating systems
- Familiarity with hardware and software installation, diagnostics, and troubleshooting
- Introductory knowledge of networking and infrastructure
- Strong interpersonal communication skills
- Proactivity and a strong sense of responsibility
- Ability to work as part of a team
- Currently pursuing a higher education degree in IT or a related field
Benefits
Comp & perks- SulAmérica health insurance at no cost to you
- Cuid@r telemedicine app for quick and convenient access to healthcare and well-being services
- Wellhub membership to keep your body and mind active
- Flexible meal allowance tailored to your needs
- Transportation allowance or parking—choose the option that works best for you
- Exclusive discounts on Itaú financial products
- Partnership with Sesc for leisure and cultural activities
- Exclusive partnership with Nivea and Eucerin for specialized skincare
- Salary platform, a multi-benefit hub designed with you in mind
- Birthday month day off, because your special day deserves to be celebrated
- Flexible working hours to help balance your personal and professional life
- On-site or hybrid work model, according to your preference