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Axcelis Technologies

Field Service Engineer – Senior

Axcelis Technologies

. Provide highly visible customer support .

Posted 10/27/2026full-timeRemote • IrelandJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems, while providing exceptional customer support and instruction on system operation and maintenance.

Highest-signal resume keywords
On-Site InstallationDiagnosis and TroubleshootingCustomer SupportSystem Hardware and SoftwareNetworking/Wireless Networking

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
System InstallationTroubleshootingService and RepairOperational Quality CheckCustomer Instruction
Soft Skills
Customer LiaisonProblem ResolutionCommunication
Tools & Technologies
PCsNetworking EquipmentWireless Networking
Industry Keywords
Customer SupportComplex EquipmentSystem OperationTechnical Matters

About the role

Key responsibilities & impact
  • Provide highly visible customer support
  • Perform on-site installation of complex equipment and systems
  • Oversee diagnosis, troubleshooting, service, and repair
  • Check out and approve operational quality of system equipment
  • Instruct customers in system operation and maintenance
  • Serve as company liaison with customers on administrative and technical matters for assigned projects
  • Interpret customer needs and clarify responsibility for problem resolution among sales personnel, customer support representatives, and engineers
  • Provide field support for system hardware and software, PCs, and networking/wireless networking

Requirements

What you’ll need
  • Bachelor's degree
  • 2–4 years of professional experience
  • Experience with system hardware and software, PCs, and networking/wireless networking
  • Ability to perform on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems
  • Ability to instruct customers in system operation and maintenance