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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in advising public-sector organizations on Infoma financial modules, with a strong focus on effective communication and user support. Possesses a solid understanding of municipal budgeting and financial processes, complemented by relevant training and certifications in ERP systems.
Highest-signal resume keywords
Infoma Financial ModulesPublic AdministrationClear Communication SkillsUser SupportERP Process Expertise
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Financial Module SupportRemote DiagnosisTicketing System DocumentationProblem ResolutionMunicipal Budgeting
Soft Skills
Solution-Oriented ApproachProfessional MannerCareful Work ApproachCollaboration with Colleagues
Industry Keywords
Public SectorAdministrative WorkFinancial ProcessesVocational TrainingBusiness Administration
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Advise employees of municipal administrations and public-sector organizations on using Infoma financial modules
- Serve as the first point of contact for users
- Review incoming requests, prioritize them based on subject-matter relevance, and document them systematically in the ticketing system
- Resolve typical issues through remote diagnosis
- Support users in applying solutions to their day-to-day administrative work
- Prepare complex cases for 2nd-level support and provide all relevant data
- Continuously expand your ERP process expertise in the public sector through training and certifications
Requirements
What you’ll need- Degree, vocational training, or equivalent practical experience in public administration, business administration, tax-related professions, or the public sector
- Clear and effective communication skills
- Enjoy working with colleagues from diverse areas of public administration
- Friendly, professional, and solution-oriented manner
- Careful and reliable approach to work
- Interest in municipal budgeting and financial processes
- Professional experience required
Benefits
Comp & perks- Appreciation for your work from day one
- Strong team spirit, room to shape your work, short decision-making processes, and flat hierarchies
- Area of responsibility with a high degree of autonomy
- Financially stable and sustainably growing company offering long-term prospects
- Share program, including subsidies for free shares
- Support for company pension plans
- Childcare subsidies
- Flexible working hours
- EGYM Wellpass
- Bike leasing
- Additional health and wellness programs
- Diverse development opportunities through the VINCI Energies Academy
- Corporate Benefits discounts at more than 700 brands