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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in customer-facing sales, particularly in the public sector, with a strong focus on relationship management and consultative selling. Proficient in articulating complex SaaS solutions and managing account strategies to drive revenue growth and customer satisfaction.
Highest-signal resume keywords
5+ Years Customer-Facing Sales ExperienceSaaS-Based Solutions SalesFluent In English, Spanish, And PortugueseData Management Using SalesforcePublic Sector Procurement Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quota-Carrying Sales ExperienceComplex Solution ArticulationAccount Strategy DevelopmentRevenue Growth ManagementCustomer Satisfaction ManagementForecasting And Competitor IntelligenceVirtualization UnderstandingCloud Solutions KnowledgeConsultative SellingExpense Budget Management
Soft Skills
Relationship BuildingCollaborationCommunicationCustomer Service OrientationProblem Solving
Tools & Technologies
SalesforceCRM Systems
Industry Keywords
Law EnforcementPublic SafetyPublic SectorLATAM MarketSaaSCloud ComputingStartup Experience
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Sell Axon products and services to large and complex Law Enforcement and Public Safety agencies
- Articulate complex solutions and build and maintain senior-level relationships
- Navigate across customer agencies and units and lead the Axon team to success
- Provide technical and administrative product information, demonstrations, and product training
- Manage and grow revenue and market share at designated agencies
- Develop and maintain client relationships to drive revenue growth
- Develop and execute account strategy with the account team
- Cultivate customer relationships and ensure effective service delivery
- Understand customer businesses and workflows and develop contact networks within accounts
- Support account-level strategy execution and bring in experts or specialists as required
- Oversee account activities and manage customer satisfaction
- Forecast, communicate with management, gather competitor intelligence, and provide marketing feedback
- Track customer activity in internal systems to execute account strategy and identify opportunities
- Manage individual expense budgets
- Own account relationships and drive overall customer satisfaction for assigned accounts
Requirements
What you’ll need- 5+ years customer-facing sales and quota-carrying experience
- 3+ years of experience with public sector procurement in LATAM
- Experience selling SaaS-based solutions
- Fluent English, Spanish, and Portuguese required
- Able to travel up to 70%
- Extensive demonstrable track record in software sales (SaaS / Cloud)
- Relationship / consultative selling experience
- Ability to clearly and directly articulate complex solution offerings
- Data management experience using Salesforce or similar CRM
- Understanding of virtualization and cloud
- Ability to collaborate regularly with various team members
- Startup experience and vertical experience are a plus
- Law Enforcement / Public Safety experience is a plus