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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in solutions engineering and software development, with a strong focus on building technical solutions that leverage AI, automation, and data to enhance agency operations. Proven ability to communicate effectively with both technical and non-technical stakeholders while maintaining compliance with CJIS requirements.
Highest-signal resume keywords
Solutions EngineeringSoftware EngineeringAPIs and ScriptingAI Concepts and ApplicationsCustomer-Facing Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Software EngineeringTechnical Solutions DevelopmentAPIsScriptingDebuggingTestingData StructuresVersion ControlWorkflow AutomationLow-Code Development
Soft Skills
Strong Communication SkillsTechnical CuriosityProblem SolvingCustomer EngagementCollaboration
Tools & Technologies
PythonJavaScriptSQLREST APIsCloud PlatformsAxon ProductsAI Platforms
Certifications & Qualifications
CJIS Compliance
Industry Keywords
Public SafetyDefenseMilitaryIntelligenceGovernmentMission-Critical Environments
Tech Stack
Tools & technologiesCloudJavaScriptPythonSQL
About the role
Key responsibilities & impact- Embed with assigned agencies to understand their mission, people, workflows, systems, and priorities
- Develop broad knowledge of the Axon ecosystem and deeper expertise in products deployed at the agency
- Work with frontline users, technical teams, and agency leadership to uncover operational friction
- Translate customer problems into clear technical requirements and measurable success criteria
- Identify opportunities for AI, automation, data, and Axon capabilities to improve agency operations
- Build applications, dashboards, workflows, automations using Axon products and approved tools
- Apply software engineering concepts including APIs, data structures, scripting, testing, debugging, and version control
- Use AI and AI-assisted development tools responsibly within Axon's approved development and security environment
- Configure and extend capabilities across Axon's technology ecosystem
- Move solutions from discovery into real customer use, test and iterate with users, drive adoption, and measure results
- Document successful solutions for maintenance, improvement, and reuse
- Maintain a consistent onsite presence and serve as a go-to technical resource for the agency's Axon environment
- Help coordinate deployments and complex technical issues across Product, Engineering, Support, Deployment, Training, Mission Operations, Mission Success, and Sales
- Capture recurring customer needs, workflow patterns, and technical friction
- Share successful builds and lessons across Mission Engineering
- Bring platform limitations and customer insights back to Product and Engineering
- Identify reusable solutions for other Mission Engineers and agencies
Requirements
What you’ll need- Typically 3–5+ years of experience in solutions engineering, software engineering, systems, technical consulting, implementation engineering, or another hands-on technical role
- Foundational software engineering capability and demonstrated experience building technical solutions
- Working knowledge of APIs, scripting/programming, data, testing, debugging, and modern development practices
- Understanding of AI concepts and practical applications
- Strong technical curiosity and ability to rapidly learn emerging platforms and tools
- Ability to solve ambiguous problems rather than simply execute predefined tasks
- Strong communication skills across technical and non-technical audiences
- Customer-facing mindset and curiosity about how organizations actually operate
- Ability to obtain and maintain CJIS compliance and satisfy applicable agency background requirements
- Ability to maintain the onsite presence required by the engagement
- Preferred: Experience with Python, JavaScript, SQL, REST APIs, cloud platforms, or modern frameworks
- Preferred: Experience with AI platforms, workflow automation, low-code development, or data
- Preferred: Experience in public safety, defense, military, intelligence, government, or other mission-critical environments
Benefits
Comp & perks- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs